NetOps Specialist III

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Net Ops Specialist III.

Clearance: Active DoD Secret Clearance

Work Schedule: Onsite Daily.

Support the infrastructure and network operation by responding appropriately to alerts and events. Support incident resolution, ensuring appropriate response to escalations. Help coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues. Provide data center support where appropriate. Participate in daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.

Provide incident notification to Government representatives.

• Experience with Microsoft Office
• Verbal and written communication skills
• Ability to work both collaboratively and individually
• Critical Thinking Skills
• Ability to give presentations and briefings as needed

• Monitor the infrastructure and network by responding appropriately to alerts and events.
• Respond to incidents from triage through resolution, including escalations, where appropriate.
• Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
• Provide root cause analysis documentation in accordance with Government procedures.
• Provide data center support where appropriate.
• Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
• Provide incident notification to Government representatives.

• High School Diploma or GED Equivalent.
• Must possess an Original Equipment Manufacturer (OEM) network support certification and/or an Operating System (OS)/Application Certification such as Computing Technology Industry Association (CompTIA) Network+, Microsoft Technology Associate (MTA), Microsoft Certified Solutions Associate (MCSA), or a Microsoft Certified Technology Specialist (MCTS) certification for Enterprise Services.
• Cisco Certified Network Associate (CCNA) Routing and Switching.

• 4+ Years of relevant work experience
• Experience supporting a large network operations center

Linchpin Solutions’ professional services organization is committed to delivering qualified candidates that meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team.

Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to:

• Relevant prior work experience
• Education and certifications
• Specific skills and competencies
• Federal Government contract labor categories and wage rates
• Geographic location

While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract.

In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including:

• Health, dental, and vision insurance
• 401(k) plan with company matching
• Flexible Spending Accounts (FSA)
• Company-funded disability and…