Office Administrator

Company Description

Patricia Cleaning LLC, operating as Patricia's Cleaning & Janitorial Services, is a woman-owned company providing a wide range of professional cleaning solutions. The team delivers services including final post-construction cleaning, carpet cleaning, floor waxing and buffing, steam cleaning, window cleaning, and general labor assistance. The company is focused on reliability, quality workmanship, and tailored cleaning services for commercial and residential clients.

Patricia Cleaning LLC values respectful collaboration, attention to detail, and strong service standards, offering team members a stable environment to grow their skills.

The Office Administrator is a part time/ full-time, on-site role based in Haverhill, MA. We prefer bilingual of Spanish and English. This role oversees day-to-day office operations, including managing phone calls and emails, scheduling appointments and job assignments, organizing files and records, and maintaining office supplies and equipment. The Office Administrator supports management with administrative tasks, prepares basic reports and invoices, and assists with onboarding paperwork and documentation.

This position also involves communicating with clients, coordinating with field staff, and ensuring smooth information flow between the office and cleaning crews. The role requires consistent on-site presence, a professional approach, and the ability to prioritize multiple tasks in a fast-paced environment.

• Strong Administrative Assistance and Office Administration skills, with experience handling daily office workflows, scheduling, and documentation.
• Ability to operate and maintain common Office Equipment such as printers, copiers, scanners, and multi-line phone systems.
• Excellent Communication skills, including clear written and verbal communication for internal teams and external clients.
• Proven Customer Service skills, with a focus on professionalism, responsiveness, and problem-solving when addressing client inquiries or concerns.
• Basic proficiency with office software (e.g., email, word processing, spreadsheets) and comfort learning new systems.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities independently.
• High school diploma or equivalent required; additional training or coursework in business, administration, or related fields is a plus.
• Prior experience in an office or administrative role, ideally in service, construction, or cleaning industries, is beneficial.