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Tech Services​/Floating Technical Assistant

Job in Haverhill, Essex County, Massachusetts, 01832, USA
Listing for: State of Massachusetts
Full Time position
Listed on 2026-07-03
Job specializations:
  • Education / Teaching
    Education Administration, Library
Salary/Wage Range or Industry Benchmark: 797 - 924 USD Weekly USD 797.00 924.00 WEEK
Job Description & How to Apply Below

Tech Services/Floating Technical Assistant, Haverhill Public Library

JOB SUMMARY:

Will split time between the Technical Services Department and the Circulation Department, with some time spent at Youth Services and other areas as needed. Performs allduties related to the Processing of library materials asneeded including: labeling, stamping, covering, and anyother handling required. Knowledge and experience with RDA,Dewey Decimal Classification, Library of Congress Subject Headings, and MARC format to catalog a variety of materialsis a major plus.

Will work regular shifts at thecirculation desk and should be comfortable with thecirculation of library materials including checkouts,checkins, renewals, patron registration, reserves, andcollection of fines and fees. May be asked to fill in at the Youth Services desk. Represents the library in a pleasantand helpful manner in all aspects of work.

SUPERVISION RECEIVED

Works under the supervision of the Assistant Director,with direct guidance and management by the Technical Services Division Head and the Circulation Department Head.

SUPERVISION EXERCISED

None. May occasionally provide guidance to volunteers orthe page staff.

MAJOR DUTIES AND RESPONSIBILITIES In Tech Services
  • Processes materials.
  • Assists Tech Services Librarian in all tasks as assigned.
  • Assists other staff members in tech services relatedtasks, troubleshoots in absence of Tech Services Librarian.
  • In Circulation
  • Provides library patrons with the service and attention they require in a pleasant and helpful manner.

    Refers patron to the staff person best able to help.
  • Checks library materials in and out. Checks condition of materials and routes to appropriate departments for further evaluation if necessary.
  • Collects fines and fees on library materials.
  • Resolves bills and other delinquencies for thepatron.
  • Processes reserve materials and notifies patron whenmaterials are ready.
  • Registers new patrons and introduces the new patron tothe library services offered. Enters patron information intothe database.
  • Maintains Museum Pass and Meeting Room bookings.
  • Performs Reader’s Advisory service by helpingpatrons select fiction, stocking and merchandising the newbook and staff recommends shelves. Participates in formulating special display areas.
  • Opens and closes the Main Desk area and/or Youth Services desk, including managing the cash register,emptying the book drop, and ensuring that the area is neatand ready for the day.
  • Handles telephone calls appropriate to the department and routes other calls if necessary.
  • Checks in and processes the delivery.
  • Performs other duties as required.
  • Qualifications PHYSICAL DEMANDS

    While performing the essential functions of this job, the employee is regularly required to bend and stoop; stand andwalk on a frequent basis; lift and/or move objects weighing up to 50 pounds; must be able to effectively communicate with the public.

    MINIMUM QUALIFICATIONS
    • Bachelors Degree
    • Previous library experience, 1-3 years
    KNOWLEDGE, SKILLS, AND DESIRABLE ABILITIES
    • Ability to meet people easily and get along well with others.
    • Ability to express oneself clearly, concisely andpleasantly in the English language both orally, in personand over the phone, and in writing. Knowledge of Spanish isa plus.
    • Ability to handle minute detail and repetitive tasks.
    • Accurate typing and word processing skills.
    • Ability to learn new skills quickly.
    • Ability to handle situations with tact, courtesy,initiative, resourcefulness, good judgment and punctuality.
    • Ability to work independently and with minimal supervision.
    • Ability to work quickly and efficiently, meet deadlines, and stay organized.
    Full/Part Time

    Full Time

    Education

    BA/BS

    Salary Range

    $797.28- $924.38/week

    Salary Notes

    Steps on union pay scale, starting step based on experience and qualifications

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