Personal Banker - Burlington, NJ

Job Overview

At WSFS Bank, Personal Bankers provide products and services to enhance customer relationships, building trust and delivering personalized financial solutions.

• Educate customers on financial needs and recommend appropriate products through in‑person interactions and outbound calling.
• Open new accounts, submit loan applications, and maintain accurate transaction records.
• Resolve customer service issues, honor account maintenance requests, and promote the bank’s digital banking services.
• Assist customers with teller transactions and process various transactions in a timely, efficient, accurate, and friendly manner.
• Comply with bank policies, procedures, and regulatory banking requirements.
• Participate in a 4‑6 month training program covering application usage, referral techniques, customer service, and relationship building.

• High School Diploma or equivalent.
• Minimum one year of face‑to‑face customer service experience.
• Previous cash‑handling and retail sales experience required.
• Strong attention to detail, enthusiastic customer service approach, and excellent oral and written communication skills.
• Ability to use and learn multiple banking and software programs.
• Proven ability to market bank products and services.
• One year of previous banking experience preferred.

Full‑time 40‑hour week, flexible rotating schedule with 2‑3 Saturdays per month. Standard hours are Monday‑Friday 8 AM – 6 PM, Saturday 9 AM – 1 PM. Schedule may change to meet business needs.

Salary range: $37,440 – $52,800 annual base pay. Additional discretionary and formula‑based incentive and retention awards may apply.

Benefits include medical, dental, and vision coverage; 401(k) plan; life, accident, and disability insurance; flexible spending accounts and health savings accounts; wellness programs; paid parental leave, military leave, paid time off, sick leave (per state law), and paid holidays.

Candidate must be legally authorized to work in the United States without an employer‑sponsored visa such as an H‑1B. WSFS Bank does not intend to file any visa applications for this opening.

WSFS is an equal‑opportunity employer and does not discriminate on race, religion, color, national origin, gender, sexual orientation, gender identity, veteran status, disability, or other legally protected characteristics. If you have a physical or other impairment that may require accommodation, please email