Human Resources Manager

THIS POSITION IS AN ON-SITE ROLE IN HAVERHILL, MA PRIMARY FUNCTION:

Human Resources Manager oversees the organization’s entire HR operations including but not limited to recruiting and onboarding/orientation, performance management, compensation and benefits, employee relations, and legal compliance. The HR Manager’s role as the liaison between management and employees is strategic and operational. The HR Manager is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, HRIS systems, payroll, and best practices while taking into consideration the needs of the organization as defined by senior management.

This position should be a change agent, helping Historic New England grow and evolve by implementing appropriate systems and efficient practices.

• Recruitment & Staffing:
  Manage the full lifecycle of hiring, including writing job descriptions, sourcing and advancing qualified candidates, managing applicants, managing the interview process, reference checking, and actively managing/conducting the onboarding/orientation process giving new employees a hands‑on, interactive, 360‑degree view of the organization’s functional areas, culture, history, mission, values, etc.
• Employee Relations:
  Act as a neutral party in resolving conflicts, handling grievances, and managing disciplinary procedures to maintain a positive work environment. This includes being present during sensitive terminations.
• Conduct impartial investigations as needed and maintain all HR records in accordance with best practices.
• Compliance & Policy:
  Ensure the organization adheres to federal, state, and local employment laws (e.g., EEOC, FMLA, OSHA) and update the employee handbook regularly. Ensure processes are as efficient as possible.
• Compensation & Benefits:
  Oversee payroll coordination, manage employee benefit programs (health, dental, retirement), and conduct salary surveys to ensure market competitiveness. Continually research benefit options and make recommendation for improvements to the benefit programs for cost control and benefit enhancement. Determine salary band level for each position. Conduct and participate in surveys to analyze wages, pay practices, and other forms of compensation.

• Collaborate with Administrative leadership in managing the employee benefits programs, including evaluating and selecting benefit vendors, enrolling employees, and serving as the secondary contact with benefit vendors. Continually research benefit options and make recommendation for improvements to the benefit programs for cost control and benefit enhancement. Review benefit programs with new employees.
• Performance Management:
  Implement and maintain formal appraisal systems, assist managers in goal setting, and provide coaching to improve organizational effectiveness. Coach and counsel supervisors in successfully addressing employee performance issues
• Training & Development:
  Identify skill gaps and coordinate professional development and leadership workshops. Train managers on how to coach, develop, counsel, and discipline employees.
• Identify key performance indicators for the organization’s human resource and talent management functions; assess the organization’s success and market competitiveness based on these metrics.
• Work with the Head of Finance to evaluate, recommend, and communicate employee annual benefit programs.
• Administer, monitor, and ensure compliance of retirement program(s).
• Ensure compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements. Maintain knowledge of laws, regulations, and best practices in employment law, human resources, and talent management. Liaise with our outside legal counsel when…