IT Support Specialist
Listed on 2026-09-20
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IT/Tech
IT Support, Systems Administrator
IT Support Specialist - Part-Time Contract
- Manufacturing
Location: Haverhill, MA
Schedule: Onsite 5 days/week | 24-30 hours/week
Contract: 6+ months
Compensation: $38-$42/hr
We're partnering with a growing manufacturing organization looking to add an experienced IT Support Specialist to its Haverhill location on a part-time contract basis. This person will provide day-to-day IT support for approximately 155-200 users.
This is a great opportunity for a well-rounded, hands-on IT professional who enjoys being a jack-of-all-trades across end-user support, systems administration, networking, Microsoft 365, and device management. The ideal candidate will be comfortable working independently in a manufacturing environment and jumping between user issues and infrastructure needs throughout the day.
What You'll Do- Provide day-to-day technical support for desktops, laptops, mobile devices, printers, scanners, and other peripherals.
- Troubleshoot Windows, Microsoft 365, hardware, software, application, and connectivity issues.
- Support a hybrid environment spanning on-premises infrastructure and Microsoft Azure.
- Administer Microsoft 365, Entra , Active Directory, Exchange Online, Teams, SharePoint, and One Drive.
- Support Intune, Windows Autopilot, device provisioning, imaging, deployments, and endpoint lifecycle management.
- Troubleshoot network issues involving switches, wireless access points, DNS, DHCP, VPNs, and firewalls.
- Support Ubiquiti Uni Fi networking equipment and assist with ongoing network and firewall initiatives.
- Handle onboarding/offboarding, account provisioning, permissions, licensing, and access management.
- Support Windows desktop and server environments and assist with routine systems administration.
- Maintain documentation and provide hands-on support to users in a fast-paced manufacturing environment.
- 5-8 years of IT Support, Systems Administration, Network Administration, or similar hands-on IT experience.
- Strong Windows and Microsoft 365 administration experience.
- Experience with Active Directory, Entra /Azure AD, Intune, and hybrid on-prem/cloud environments.
- Strong networking fundamentals, including TCP/IP, DNS, DHCP, VPN, switches, wireless, and firewall troubleshooting.
- Experience with device imaging, deployment, and endpoint management.
- Prior experience supporting a manufacturing or production environment strongly preferred.
- Ubiquiti Uni Fi experience is highly desirable.
- Ability to independently troubleshoot a wide variety of systems, network, and end-user issues.
- Strong communication and customer service skills.
We are only able to consider local candidates at this time.
No third-party agencies or C2C please.
MONATG
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