Executive Director of Institutional Research and Effectiveness

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About Northern Essex Community College:

THE COLLEGE:
Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown.

Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development;

and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Job Description:

POSITION:
Full-Time Executive Director of Institutional Research and Effectiveness (Executive Director):
Institutional Research and Effectiveness;
Haverhill Campus;; 37.5 hours per week;
Non-Unit Professional Position.

SUMMARY:

The Executive Director of Institutional Research and Effectiveness manages a team of four, the college's reporting and data analytics portfolio, a suite of technology systems, and is the owner of the college's Data Governance initiative. The Executive Director also provides institution-wide leadership for accreditation coordination, strategic data use, and the responsible adoption of emerging technologies in support of informed decision-making and continuous improvement.

Additionally, the Executive Director ensures ongoing institutional assessment and guides the implementation and evolution of the college's strategic plan. This position reports to the Vice President of Institutional Advancement and serves on the Leadership Cabinet.

RESPONSIBILITIES:

The responsibilities include, but are not limited to the following:

Data Strategy, Emerging Technologies, and Accreditation:

* Demonstrate strong data curiosity and analytical leadership by proactively exploring institutional data, asking critical questions, identifying trends and gaps, and uncovering opportunities for assessment, improvement, and innovation beyond standard reporting requirements.

* Provide strategic leadership for the responsible and effective use of artificial intelligence and emerging technologies on the staff and administrative side of the college, identifying opportunities to improve efficiency, data analysis, planning, and institutional effectiveness.

* Partner with college leaders to take an entrepreneurial yet pragmatic approach to AI adoption, including piloting tools, evaluating impact, and scaling practices that demonstrably enhance institutional operations while remaining aligned with institutional values, ethics, and compliance expectations.

* Serve as the central coordinator for the college's work related to New England Commission of Higher Education (NECHE) accreditation, operating within a hub-and-spoke model that brings together content experts across the institution to ensure timely, accurate, and well-integrated reports, narratives, and evidence.

* Act as both project manager and data lead for NECHE-related efforts, aligning institutional data, assessment results, and strategic priorities with accreditation standards and reporting requirements.

Manage Institutional Effectiveness Strategy, Team, and Deliverables:

* Manage IE Team workflow, deadlines, and requests from stakeholders (internal and external).

* Provide leadership, coaching, and professional development for the Institutional Effectiveness team to ensure high-quality, timely, and impactful work.

* Serve as principal project manager and determine prioritization for Data Governance.

* Collaborate with college-wide stakeholders to improve processes with data and assessment.

* Serve as subject matter expert (SME) for the college's data portfolio and relevant…