Food Safety and Quality Manager

Manager, Food Safety and Quality Assurance

A leading food manufacturer, Monogram Foods, specializes in delivering your favorite foods and snacks with unparalleled quality and flavor. We specialize in co‑manufacturing, private‑label, and food service solutions, offering a diverse range of products including appetizers, meat snacks, sandwiches, bacon, corn dogs, and baked goods.

Established in 2004 and headquartered in Memphis, Tennessee, Monogram Foods has earned recognition as one of the fastest‑growing private companies in the nation. With over 4,000 team members across 12 locations in seven states, our unwavering commitment to excellence and passion for quality drive everything we do.

Our dedication extends beyond our products to giving back to local communities. Through the Monogram Foods Loves Kids Foundation, we strive to "make it better" for children and families, embodying our core values and creating lasting, meaningful change.

At Monogram Foods, we’re more than a food company—we’re a passionate team dedicated to creating America’s most beloved foods and making an impact in the communities where we operate.

We value the dedication of our team members and are committed to fostering a fun, supportive work environment. We prioritize recognition, well‑being, and a strong sense of belonging because we know that when our team is at its best, we can deliver our best to customers. Here you will enjoy competitive compensation, comprehensive benefits, and ample opportunities for growth and advancement.

Plus, our inclusive culture—grounded in our company values—celebrates diversity and respects the unique perspectives of our team members.

So, if you’re hungry for a rewarding career, join our team and let’s cook up something extraordinary together.

The Quality Assurance Manager plans, coordinates, and directs the quality assurance programme designed to ensure quality production of products consistent with established standards. The role develops, implements, and maintains the Quality Assurance Programme and HACCP system, analyses customer contact trends, production data, and develops strategies and programmes for improved product safety, quality, and productivity.

• Formulates and maintains quality assurance objectives complementary to corporate policies and goals.
• Interprets quality assurance philosophy to key personnel in the organization.
• Implements, maintains, and ensures the integrity of the plant’s food safety and quality programme.
• Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
• Organises and conducts internal quality audits.
• Applies statistical process control (SPC) methods for analysing data to evaluate the current process and process changes.
• Monitors the adequacy of food safety and quality plans with actions as needed.
• Assists in verifying and investigating non‑conformances.
• Identifies and evaluates quality problems and recommends solutions.
• Evaluates, verifies, and reports the implementation of corrective and preventive action.
• Ensures that needed resources are provided and training is completed for personnel performing quality‑related activities.
• Reviews all data obtained during all quality assurance activities to ensure consistency with company policies and procedures.
• Develops new approaches to solve problems identified during quality assurance activities.
• Keeps the management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
• Prepares and presents technical and programme information to the management team.
• Directs technical and administrative workers engaged in quality assurance activities.
• Maintains a working knowledge of government and industry quality assurance codes and standards.
• Plays an active role on quality management teams within the organization.
• Designs and implements quality assurance training programmes to key personnel in conjunction with managers.
• Investigates and adjusts customer complaints regarding quality.