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Compassionate Call Center & Scheduling Specialist
Job in
Havre de Grace, Harford County, Maryland, 21078, USA
Listed on 2026-07-18
Listing for:
Prism Vision Group
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Prism Vision Group in Havre de Grace, MD is seeking a Call Center Representative to handle inbound and outbound calls, provide exceptional customer service, and resolve inquiries efficiently. You will verify benefits, schedule registrations, assist with appointment coordination, ensure HIPAA compliance, and collaborate with departments to meet KPIs.
The role emphasizes accuracy, empathy, and problem solving in a fast-paced ophthalmic office environment, with a compensation range that reflects
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