Clerical Supervisor Ii - Oahu

Recruitment Number 26-0166

Immediate vacancy with the Department of Commerce & Consumer Affairs, Insurance Division located in Downtown.

Salary: $3,892 to $4,925 per month (SR-12, Step C to I).

The Clerical Supervisor class consists of three types of positions:

• Supervises, through one or more full or working subordinate supervisors, and has overall responsibility for two or more groups of subordinates which perform moderately complex clerical work (comparable to Office Assistant II), involving various standard clerical routines that are carried out on a regular or rotational basis, in accordance with standard practice and instructions.
• Serves as the immediate supervisor of, with overall responsibility for, the work of a group of subordinates which perform journey level clerical work (comparable to Office Assistant III), which is characterized by the independent performance of a variety of complex clerical assignments (e.g., those that involve a number of steps/processes and/or referral to a number of different sources and require the use of some judgment to determine appropriate disposition) in accordance with general instructions and established policies and procedures.
• Serves as the immediate supervisor of, with overall responsibility for, the work of a group of subordinates which perform journey level clerical work (comparable to Office Assistant III) which is characterized by the independent performance of a variety of complex clerical assignments (e.g., those that involve a number of steps/processes and/or referral to a number of different sources and require the use of some judgment to determine appropriate disposition) in accordance with general instructions and established policies and procedures.

Performs other related duties as assigned.

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Three and one-half (3-1/2) years of responsible work experience which involved independently performing a variety of clerical tasks and demonstrated knowledge of and competence in carrying out office practices and procedures in clerical work systems and the operation of various kinds of office equipment and technologies. The experience must also have demonstrated knowledge of and competence in the use of English grammar, spelling, punctuation, and arithmetic;

and the ability to read and understand oral and written instructions, write simply and directly and compare words and numbers quickly and accurately.

Experience limited to the performance of simple and repetitious clerical work which primarily involved a short cycle of tasks and manual dexterity shall not be considered qualifying. Examples of such non-qualifying work include, but are not limited to, tasks such as wrapping and unwrapping articles; opening envelopes, folders and similar containers; affixing tags and labels; rearranging or tidying up office desks and equipment;

and delivering, distributing, or collecting correspondence or parcels.

Applicants must possess supervisory aptitude. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision; by serving as a group or team leader; or in similar work in which opportunities for demonstrating supervisory capabilities exist; or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments;

and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.

Relevant substitutions as described in the Minimum Qualification Requirements may apply.

The State of Hawaiʻi complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre‑employment testing, or otherwise participating in the selection process, please call 808‑587‑1111 for assistance.

Click for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.