Gift & Data Processing Associate

Full Time Clerical Honolulu, HI, US

4 days ago Requisition

Salary Range: $22.00 To $25.00 Hourly

Title:

Gift & Data Processing Associate

Department:
Gift Processing

FLSA Status:
Full-Time Non-Exempt

The University of Hawaiʻi Foundation was established in 1955 to encourage private support for the University of Hawaiʻi. Today it is the central fundraising organization for the UH System and is contracted by the Board of Regents to be the sole provider of fundraising and alumni services. In addition to fundraising, the Foundation manages more than 7000 gift accounts for the benefit of the university and its students.

The UH Foundation is a private, institutionally related corporation designated as a 501(c)(3) organization by the Internal Revenue Service. It is a legally separate entity from the University of Hawaiʻi, the UH Alumni Association, and all other UH affiliates. However, the UH Foundation works closely with these organizations, as well as with others in the community, exclusively for the benefit of the university.

To inspire giving and partnership with the University of Hawaiʻi by fostering UH pride and passion among donors, alumni and the community.

To unite donors' passions with the University of Hawaiʻi's aspirations by raising philanthropic support and managing private investments to benefit UH, the people of Hawaiʻi and our future generations.

Our values shape our relationships and guide our thinking and actions. By living our values, we build trust with our fellow employees, our donors, the university and the broader community.

The Gift & Data Processing Associate conducts daily gift processing operations in Makana, a comprehensive, integrated, relational database system. Key responsibilities include assisting with data entry and analysis and maintaining high quality standards that support database record integrity while processing charitable contributions.

Associate Director of Gift Processing

• Process daily gift batches in a timely manner in accordance with Foundation policies and procedures.
• Evaluate, sort, organize, total and deposit gifts, pledges, membership payments, and non‑routine deposits daily.
• Process credit card payments for gifts, pledge payments, memberships and events.
• Create and maintain donor profiles for recurring payments on various payment systems.
• Coordinate and analyze data for data entry projects. Enter gifts, pledges and memberships into the Makana database and maintain database integrity.
• Produce various reports, queries, imports and exports pertaining to the gift, pledge and membership entry process as needed.
• Add, maintain and update constituent records in the database as needed.
• Produce gift receipts and individualized acknowledgement letters for all gifts received in a timely and accurate fashion.
• Analyze pledges, gifts and membership payments against documents and process necessary modifications.
• Utilize various tools, software and programs such as GPL (Gift Pledge Loader tool) to process gift batches. Resolve any technical issues with affiliated departments to ensure accurate processing of gifts.
• Address inquiries from UHF Staff, donors and members regarding gifts, pledges and memberships.
• Respond promptly and courteously to donor inquiries, concerns and requests, and provide assistance to ensure donors’ needs are met.
• Assist with the daily, monthly and annual reconciliation process.
• Perform other duties as assigned, including but not limited to all aspects of administrative support for departmental operations including scanning, processing e‑deposits, redacting and other tasks.
• Must commit to being available at the end of the calendar year (i.e., during winter holidays) to ensure effective and efficient gift processing and reporting.

• Associate degree preferred or high school diploma required, with at least 3 years of general office work experience.
• Must be familiar with Microsoft Office and proficient with Microsoft Word, mail merge applications and Excel.
• Exhibit interpersonal skills using tact, patience and courtesy.
• Ability to…