Receptionist, Administrative​/Clerical

If you are organized, dependable, and a team player with great customer service skills, then this position is for you! We are a mid-sized law firm seeking a professional and personable individual to serve as the first point of contact in an office with a friendly, team-oriented environment.

The ideal candidate should have excellent communication skills, be positive, pleasant, organized, patient, and ready to support both visitors and team members with professionalism and enthusiasm. They should also possess creative problem-solving skills, be able to adapt quickly, pay attention to detail, and anticipate any issues that may arise. This position offers an exciting opportunity to develop skills while contributing to a positive and efficient workplace environment.

• Answer multi-line phone system, transfer calls, retrieve and transfer voicemails, and handle cold calls, visiting clients, deliveries and parking validation
• Communicate effectively and professionally with callers, clients, courts, and government agencies, and ensure confidentiality at all times
• Keep track of employees in and out of the office, and assist with various administrative duties, such as scanning, data entry, and mail outs
• Additional duties as assigned

• Minimum 1 year of customer service experience or working in an office environment
• Professional appearance and demeanor
• Excellent verbal communication skills, including professional and polite phone etiquette
• Capability of working collaboratively within a team and independently when necessary
• Ability to maintain strict confidentiality
• Adept in task-switching, prioritizing, and organizational skills in both independent and collaborative environments.
• Ability to adhere to established protocols and procedures, receive constructive feedback and direction, and comply with established directives
• Punctuality with a strong attendance record
• Proficiency in Microsoft Office programs - Word, Outlook, and Excel
• Typing speed of at least 40-45wpm
• Great attitude and willingness to learn
• Follow instructions and procedures with the ability to task-switch
• Possess the capacity to deal with a multitude of personalities

• High School Diploma or equivalent required.

This is a full-time, non-exempt position adhering to a Monday through Friday work schedule of 7:30am to 4:30pm, with two 10-minute breaks, and a lunch hour set at 11:30am-12:30pm. All work will be performed in a secure, office setting. Additional hours may be requested depending on firm needs.

Our benefits package includes medical, dental, vision coverage, 401(k), flexible spending plans, birthday time off, holidays, vacation, and sick leave. Please note, this position does not provide parking.