Victims Services Assistant - SR

Administrative Support For Domestic Violence And Sexual Assault Investigations

Independently performs a variety of administrative, technical, and clerical support for the programs and activities involving the investigations of domestic violence and sexual assault cases; serves as the department's liaison regarding such cases, working with service agencies and the victims; and performs other related duties as assigned. There is one (1) immediate permanent full-time vacancy with the Office of the Prosecuting Attorney - Victim/Witness Unit in Kailua-Kona.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life the list. Temporary appointment may lead to conversion to permanent appointment.

• Oversees, sets up, revises, and maintains the program's files and control records.
• Opens case files; reviews, compiles, summarizes, and enters data into the central database; monitors the status of pending cases and prepares reports as requested.
• Analyzes and searches through files, records, and police reports to extract and compile data; organizes information and prepares operational, statistical, and special reports.
• Establishes a good working relationship with the various private and public agencies that provide services to victims of sexual assault and domestic violence.
• Establishes telephone contact and maintains positive relationship with victims; provides updates on the status of their case; discusses concerns and related problems; informs victims of the agencies that provide services; may assist in coordinating services with agencies as requested; keeps investigators informed of victims' concerns.
• Acts as the department's liaison regarding cases; attends inter-agency meetings to ensure continual flow of dialogue and information.
• Assists police investigators in the transition of victim services to the Office of the Prosecuting Attorney's Victim/Witness Counselors when an investigation is submitted for prosecution.
• Assists investigators with the preparation, revision, and maintenance of internal procedures and guidelines for the Domestic Violence and Sex Crimes Unit.
• Coordinates the logistics for meetings, workshops, and presentations.
• Provides information to the public regarding the various agencies working with the department on sexual assault or domestic violence issues.
• Assists in the preparation of materials and training for departmental and other agencies' personnel.
• Composes routine correspondence from general instructions; types memoranda, reports, statements, forms, and other materials into final form; checks and proofreads materials.
• Operates a vehicle to perform work-related duties.
• Performs other related duties as assigned.

Training and

Experience:

A combination of education and experience substantially equivalent to:

• graduation from high school, and
• four (4) years of clerical and administrative work experience that included records and file maintenance; research, tabulation, and preparation of reports; and public contact, of which
• two (2) years shall have included experience in the criminal justice system or providing services to victims, and
• possession of a valid State of Hawai`i Driver License (Class
  3) or any other valid comparable driver license at time of filing. (You will be required to submit your valid driver's license at time of hire.)

Examination:
All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application. Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score.

It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week. Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.

Note:

In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process. Knowledge of: office practices and procedures, including records maintenance and filing, collection and maintenance of data, various public and private resources providing services to victims, public relations, grammar, spelling, and word usage, and the use of standard office machines, personal computer, and software applications.

Ability to: understand, interpret, and explain laws, ordinances, regulations, and…