Hotel Desk Clerk NF

Duties

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Makes reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignment.

Assists clientele in the completion of required forms and registration cards. Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.

Provides statement of non­availability when applicable. Posts registration information on the registration card. Orients guests concerning use of facilities and equipment, and other facilities available on post.

Answers billing questions and concerns. Assists or arranges transportation. Computes charges for guests checking out, receives payments and room keys; renders receipts.

At end of shift, accounts for and secures cash. Performs other duties as assigned.