Patient Access Rep

Description

POSITION STATUS: 0.80 | Permanent

SALARY RANGE: BU03 | SR11

SALARY RATE: $43,272 (Annual Salary) based on the FTE

SHORTAGE DIFFERENTIAL: $692/month

JOB DUTIES: This position is responsible for obtaining accurate patient demographic and insurance information for both primary and secondary carriers, accurate verification of benefits and eligibility, maintenance of hospital census and control of the allocation of beds. Additionally, the position provides coverage of the switchboard, and serves as central communications to emergency support services, functions as a control for keys and personnel on property.

Must be able to work rotating shifts, holidays and weekends.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements. Please note that unless specifically indicated; the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION REQUIREMENT: High school diploma or equivalent.

GENERAL

EXPERIENCE:

Two (2) years of typing, stenographic, clerical work, cashiering, data input, customer service skills or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, standard office equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment;

and ability to deal effectively with others in eliciting information and providing service.

SUBSTITUTION OF EDUCATION FOR GENERAL

EXPERIENCE:

An Associate’s or Bachelor’s from an accredited college or university may substitute for all of the General Experience required.

QUALITY OF

EXPERIENCE:

The number of years of experience required for any grade level represents the minimum amount of time necessary to qualify for the appropriate position, but length of time is not in itself qualifying. The applicant's work experience must also have been of a quality and scope sufficient to enable them to perform satisfactorily assignments typical of the grade level for which they are being considered.

KNOWLEDGE AND ABILITIES

REQUIRED:

• Knowledge of: Office practices and procedures; grammar, spelling, punctuation and work usage; use of standard office machines; techniques of interviewing others to obtain pertinent information.
• Ability to: Make arithmetic computations; compare names and numbers rapidly and accurately; type at the rate of 40 words per minute and be computer knowledgeable in a windows based environment; operate a telephone switchboard, teleprocessing terminal, and inter-communication system; file materials numerically and alphabetically; follow oral and written instructions; accept and follow instructions; cooperate, communicate positively and effectively with staff, patient and patient family;
  
  work harmoniously with others; understand, explain and apply policies, procedures, rules and regulations pertinent to the admission of patients to an acute, skilled nursing or outpatient hospital or outpatient procedure; keep matters confidential; interview others to obtain pertinent admissions information; ability to speak and write English.

All civil service job vacancies will be posted for a minimum of ten (10) calendar days.

The Hawaii Health Systems Corporation is an equal opportunity employer and complies with applicable state and federal laws relating to employment practices.

Citizenship and residence requirement:
Applicants must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment and at the time of appointment intend to reside in the State of Hawaii during the course of employment with the Hawaii Health Systems Corporation.

Veteran’s preference:
If you are claiming Veteran’s Preference, you must submit a copy of your DD214 and/or other substantiating documents specifying the periods of your service.

Health and physical requirements:
Applicants must meet the health and physical requirements deemed necessary to effectively and safely perform the essential functions of the position with or without reasonable accommodation. Hawaii Health Systems Corporation is committed to making reasonable accommodations on a case-by-case basis. Applicants seeking reasonable accommodations should be ready to discuss the accommodation sought so that a determination can be made that such accommodation is reasonable and would not cause the employer undue hardship.

Contact information: KOHALA HOSPITAL is located at 54-383 Hospital Road, Kapaau, HI 96755. For employment opportunities, please contact , email: konajobs or visit our website at https://(Use the "Apply for this Job" box below)..

Persons with Disabilities may contact the Recruitment Office to discuss special needs in applying at , konajobs.