Massage Therapist; Part-Time - Kilolani Spa at Grand Wailea, Waldorf Astoria Resort

Job Description

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea is looking for a Massage Therapist to join the Spa Team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

• Classification:
  Casual
• Shift: Various – must have availability to work weekends, weekdays, and holidays.
• Pay Rate:
  The hourly rate is $16.00 per hour, plus piece rate per service, plus service charge %, plus voluntary gratuity. Training rate: $18.00 per hour.

Responsibilities

• Delight our guests:
  Respond promptly and professionally to guest inquiries, requests, and concerns to ensure an exceptional spa experience
• Deliver professional spa treatments:
  Perform massage and body treatments according to spa menu, guest preferences, and established quality and health standards
• Maintain a spotless environment:
  Ensure treatment spaces, tools, and equipment are consistently clean and sanitized in compliance with regulatory and guest service standards
• Manage supplies and inventory:
  Monitor inventory of treatment products and tools, ensuring adequate stock and proper storage
• Ensure accurate documentation:
  Complete and maintain required records in compliance with federal, state, local, and company regulations
• Support daily spa operations:
  Assist with general spa duties as needed to ensure seamless service

Qualifications

What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality
. Acting with Integrity and always doing the right thing. Inspiring others through Leadership
. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now
, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture. At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, we’re setting new standards for the future of travel. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We'll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.