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Customer Service Agent

Job in Kailua Kona, Hawaii County, Hawaii, 96740, USA
Listing for: Hawaiian Airlines
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 50000 - 58000 USD Yearly USD 50000.00 58000.00 YEAR
Job Description & How to Apply Below
Location: Kailua Kona

As a Customer Service Agent at Hawaiian Airlines, you'll be the welcoming face and voice of our airline, assisting guests across phone, digital, and airport touchpoints. You'll handle reservations, check-in, boarding, and rebooking while ensuring safety, accuracy, and adherence to regulations. Drawing on Hawaiian hospitality and our culture of aloha, you'll resolve issues with empathy, support smooth flight operations through close teamwork, and clearly communicate travel updates.

This role offers growth opportunities, comprehensive benefits, and travel perks within a collaborative, inclusive environment rooted in local Hawaiian traditions.
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