Recovery Support Worker

Department: Family Recovery Support Services Date: January 2025

Position: RECOVERY SUPPORT WORKER

Reports to: Clinical Director

Status: Full-time, Non-Exempt

Schedule: Flexible

Under the supervision of the IMH and Family Services Coordinator, the Family Support Worker will engage women who have participated in the Women's Way program (residential and outpatient), including those that leave Women's Way prior to completion to support ongoing activities that support family recovery. The Family Support Worker will provide person-centered case management services such as referrals, transportation and utilizing community resources as well as daily living skills coaching and family engagement group facilitation.

• Minimum of a high school diploma with at least 2 years of experience working in a behavioral health field.
• Associate's degree in human services field preferred.
• Must have a driver's license and ability to do outreach / home visits.

• Engages families who leave Women's Way residential treatment in recovery support activities such as:
• Supporting continued infant mental health and family support services through FTS or other family strengthening programs
• Reestablishing family connections to sponsor/sober support and additional healthy, recovery relationships
• Connecting families to 12-step meetings, support groups, spiritual fellowships, etc.
• Identifying with the client their family goals, anticipating and addressing stressors that might lead to family distress and pose as an obstacle for achieving their family goals
• Establishing connections for families to additional therapy services, medical care, substance use treatment, housing, childcare and any other services that would support family stability
• Utilizing harm reduction, motivational counseling and person-centered principles in work with families
• Transporting clients to critical appointments
• Participating in outreach / home visits along with the Intake and Admissions Outreach Worker to assist with family and recovery services for individuals awaiting admission into treatment
• Facilitating outpatient and residential psycho educational classes as needed to build professional relationships with residents of Women's Way
• Maintaining program data and submitting monthly program reports to Administration in accordance with contract requirements
• Participating in quarterly quality review of records and maintaining timely, accurate client documentation while following any quality improvement corrective action plans

• Responsible for regular attendance and notification of any absences (at least 3 hours prior to start of shift) or requests to flex schedule
• Use of TSA approved communication devices only (i.e. work email and work phone numbers). Timely response within 24 business hours to calls/texts/emails is expected
• Correctly and promptly following specified agency procedures required for the appropriate handling of all Emergency Response Codes
• Participating in mandatory FTS trainings and quarterly staff meetings to keep updated with best practices and agency news
• Completing an annual health evaluation and TB clearances (per OHCA licensing regulations) and any other additional contract or licensing related employee requirements; providing completed documentation to Administration
• Maintaining work area in a neat, orderly and sanitary manner

Perform other related duties as may be required or assigned to meet program needs.

Minorities/Women/Veterans/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.