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Medical Front Desk

Job in Kīhei, Maui County, Hawaii, 96753, USA
Listing for: Pacific Skin Institute
Full Time position
Listed on 2026-02-12
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Kīhei

Base pay range

$18.00/yr - $24.00/yr

Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude! We are looking for a Medical Receptionist that has a passion for medicine and helping people obtain the services they need and making sure patients feel comfortable when seeing a doctor.

Major Responsibilities/Tasks

Front Office:

  • Provide a warm greeting and excellent customer service to every patient
  • Schedule patient appointments and procedures according to established policies and procedures
  • Check-in/Check-out:
    Obtain accurate information from patients and ensure all registration forms are complete
  • Collect patient and insurance payments and reconcile charges on a daily basis. Explains financial requirements to the patients or responsible parties and collects copays as required
  • Utilizing EPIC, file records (insurance cards, registration form, , referral, etc) in appropriate sections of patient charts and keeps patient charts in proper order
  • Medical record requests. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
  • (HIPAA) Maintain files and records in a confidential manner. Maintain patient confidentiality
  • Ensure the reception area and patient bathroom is adequately stocked and clean during business hours
  • Ensure office supplies excluding medical supplies are sufficient and stocked
  • Perform other related duties as directed or assigned

Back Office:

  • Prepare patients for examinations, tests, or treatments
  • Process all the paperwork in the Provider's outbox
  • Follow up with patients regarding lab results
  • Call patients to schedule follow-up appointments as directed by the Provider
  • Clean and sanitize patient rooms between appointments, and sterilize equipment
  • Specimen collections and processing
  • Send medication refills as directed by the Provider
  • Stock assigned patient rooms daily and as needed to maintain proper inventory
  • Coordinate referral of services to and from other Health Care Providers
  • Acting as the liaison between a provider and his/her patients and another medical office
Benefits
  • Health Insurance
  • Paid Time Off
  • Vision Insurance
  • 401(k)
  • 401(k) Matching
  • Free Parking
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting
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