Healthcare Admin, Billing and Coding Specialist

Waimanalo, United States | Posted on 03/28/2024

• Title Healthcare Admin, Billing and Coding Specialist
• Available To Active Students;
  Graduates
• Date Opened 03/28/2024
• Job Type Part time
• City Waimanalo
• State/Province Hawaii
• Country United States

Valid

Waimānalo Health Center is dedicated to offering employees an exceptional work environment andoffers competitive salaries and benefits. We are seeking a dedicated, talented, and team-oriented

Patient Service Representative to join our `ohana (family) to support our mission and values.

Mission

Waimānalo Health Center is rooted in Native Hawaiian values and devoted to improving the healthand wellness of all people, regardless of ability to pay, by providing comprehensive primary andpreventive health care services of the highest quality.

Vision

Waimānalo Health Center is dedicated to the continuous advancement in quality healthcare whileassuring universal access for all. We believe that our values of Aloha, Mālama I Ka Pono, Mālama IKa ʻOhana, and Mālama I Ka ʻĀina, enable our patient-centered healthcare home services to deeplyfocus on the shared role of healing oneself, ʻohana, community, and ʻāina over generations.

Core Values and Guiding Principles

Our values at Waimānalo Health Center promote Hawaiian-centered diversity, equity, and inclusion bywelcoming all members of the Koʻolaupoko community to access our holistic services ranging fromtraditional Hawaiian healing practices to Western medicine.

Aloha:
We listen to people with our full attention, seeking to know them and understand their healthcare and wellness needs and aspirations for themselves, their family and community. We will respondto the best of our abilities, as caring, compassionate, engaged, and professional partners in healthcare.

Mālama I Ka Pono:
We know that quality healthcare starts with people’s trust in our services and theexcellence of our care for them and the resources entrusted to us to meet their needs. We are committed to maintaining their trust by treating people with respect and confidentiality, and by beingopen about our organizational practices and results, seeking to continuously improve our work.

Mālama I Ka ʻOhana:
We believe that wellness embraces the whole family, and we welcome theirparticipation in the healthcare of their loved ones. Our belief extends from the Ahupuaʻa of Waimānalothroughout Koʻolaupoko where we build the foundation for good health and wellness for everyone,and we seek collaborative partners who share our values and vision.

Mālama I Ka ʻĀina:
We understand the importance of one’s sense of place and the holistic nature ofhealth and wellbeing. Through integrative services we support the balance of body, mind, and spirit,while respecting one’s cultural connectedness to the ‘āina of Hawai'i. Ka Mauli O Ka ‘Āina A He MauliKānaka:
The Life of the Land is the Life of the People

Summary

The Patient Service Representative will provide a high level of customer service and promote apositive attitude to create a friendly, patient focused environment while performing front deskresponsibilities relating to check-in and scheduling of patients effectively to help ensure efficient operations and patient flow. This position will perform a variety of tasks in an organized and efficient manner, to include but not limited to greeting and assisting patients and the public, patient registration and appointment scheduling, verifying insurance coverage, copayment collection, cashiering,maintaining and updating patient information, and screen patients for financial assistance (Sliding Fee Scale) and other eligible programs in the Front Office.

The Patient Service Representative alsoassists in providing coverage in the Call Center and performs customer service duties which includeanswering multi-line phones timely, handle telephone inquiries, transferring calls throughout the healthcenter, conducting appointment reminders, and canceling and rescheduling of appointments."

Excellent communication and customer service skills (verbal, listening, written).

Must have the ability to resolve problems and prepare written reports, other necessarycommunications in a…