Spa - Massage Therapist - Casual

Pacific Hospitality Group is hiring a Massage Therapist
. Hourly rate: $14.75.

• Administer professional massage and body treatments to guests.
• Provide a thorough knowledge of numerous massage modalities and general understanding of body treatments, including the spa’s specific offerings.
• Maintain warm, hospitable guest relations in all guest contact.
• Respond to individual guest needs as they occur and provide wellness solutions.
• Adhere to timely arrival, promptness with each appointment, and complete services within the allotted time.
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Inform and educate guests about specific wellness concerns.
• Be flexible with scheduling to support spa needs.
• Properly care for equipment, use proper amounts of product to assist with cost controls, and maintain knowledge of all services and products offered.
• Uphold sanitation and sterilization standards as directed by law and spa policies.
• Perform prep work, clean, and restock rooms as required.
• Communicate incidents involving associates or guests to management.
• Actively promote spa treatments, services, retail, programs, promotions, and discounts.
• Handle guest questions and concerns professionally and courteously.
• Provide accurate and immediate responses to all guest requests.
• Work independently without direct supervision.
• Maintain a positive attitude and contribute to a quality work environment.
• Attend, participate in, and support training and staff meetings.
• Assist in all areas of spa operation as requested by management.
• Maintain confidentiality regarding company, associates, and guest information.

• Schedule flexibility to support business needs, therapist call‑outs, and approved time off.
• Knowledge to effectively provide wellness solutions to meet guest needs.
• Excellent communication, listening, and computer skills.
• Enthusiastic with excellent customer service skills.
• Friendly personality and team player.
• Must hold and maintain a current Massage Therapy License in Hawaii.
• High school education and relevant training and experience required; additional education preferred.
• Knowledge of local area required.
• CPR and first aid training preferred.
• Additional language ability preferred.

• Health Insurance
• Vision Insurance
• Dental Insurance
• Pharmacy Insurance
• 401(k)
• Referral Bonus
• Paid Time Off
• Birthday Holiday (Full‑Time or Part‑Time only)
• Gone Fishing Holiday (Full‑Time only)
• Opportunities for advancement

Pacific Hospitality Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.