Maternal Care Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

4 days ago Requisition

Salary Range: $22.60 To $22.60 Hourly

The following duties are typical for the Maternal Care Coordinator. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Care coordination:

• Ensures Hamakua-Kohala Health is providing high quality care services.
• Assist patients through the healthcare system by acting as a patient advocate and navigator.
• Works in collaboration with providers and nursing staff, patients and their families to:
  • Promote timely access to appropriate care
  • Increase utilization of preventive care
  • Reduce emergency room utilization and hospital re-admission
  • Connect patients to relevant community resources.
  • Facilitate transition from emergency room and hospitalization to follow up appointment at Hamakua-Kohala Health.
• Manage databases of assigned insurance carriers to identify existing care gaps and promote patient compliance.
• Participates as part of the team for data collection, health outcomes reporting, clinical audits, identification of gaps in care, and programmatic evaluation related to Care Coordination.
• Participate in Patient-Centered Medical Home quality improvement initiatives.

Specifics for Maternal Health:

• Manages a caseload of prenatal patients. Coordinates services and provides case management.
• Facilitates education on infant care, breastfeeding, and postpartum health.
• Ensure patients complete required prenatal labs and obstetrical imaging.
• Assists patients post-delivery by obtaining hospital birthing records, recording Apgar scores, and birth weights, assisting with FLMA and maternity leave paperwork, and conducting follow-up outreach to encourage postpartum appointments for 1 year postpartum.
• Facilitates referrals for clinically indicated services outside of HKH.
• Conducts outreach and supports patients, including home visits.
• Track the maternal patients in the AZARA OB module.
• Performs other duties as assigned.

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying

• High school graduate or equivalent. Must possess extraordinary customer service skills. Must have excellent organizational skills and ability to multi-task. Must be able to use a computer, type and comprehend computer logic.
• Valid Hawaii driver’s license and current auto insurance required.
• Pregnancy options counseling, family planning health worker training, breastfeeding education and home visiting training as identified by HKH needs to be completed within the first year of employment.

• Self-disciplined, energetic, passionate, and innovative.
• Courteous, honest and professional at all times.
• Able to communicate and relate well with medical staff, clinical support and other HKH employees.
• A team player.
• Highly organized and well-developed oral and written communication skills.
• Ability to work effectively with different types of people.
• Maintains a positive and helpful demeanor.
• Ability to maintain confidentiality and patient privacy.
• Able to provide innovative input into the development of the clinic and its processes.
• Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements.
• Efficient, organized and accurate.
• Able to travel to and from clinic locations and in the community, with a valid driver's license.
• Able to utilize Microsoft applications, video teleconferencing platforms and is able…