Program Manager

Location: Makakilo

For over 75 years, Easterseals Hawaii (ESH) has endeavored to change the way the world defines and views disability by making profound, positive differences in people’s lives every day. We provide care to diverse communities with justice, equity, and inclusion as guiding principles, managing 18 programs statewide that deliver remote and in-person services to infants, children, youth, and adults with diverse disabilities or special needs and their families.
The Early Intervention Program Manager coordinates all components of a developmental, educational, Primary Service Provider Coaching program for families with children from birth to three years of age who have a developmental delay or are at risk for delay. The Program Manager is Directly responsible for daily operations of the program, including supervising personnel, coordination of direct services, program planning, budgeting, ensuring compliance and implementation of policies and procedures.

*** ESSENTIAL JOB FUNCTIONS
**** Manages Early Intervention team and day to day operations at assigned program location and escalates issues and concerns as needed to Director.
* Supervises and participates in the Primary Service Provider Coaching model of early intervention service delivery with a multidisciplinary team of care coordinators, social workers , early interventionists and administrative team members.
* Completes observation checklists with team members quarterly and engages in reflective supervision meetings monthly with program team members.
* Attends weekly Family Support Team meetings (FSTs) and reviews Individualized Family Support Plans (IFSP) to ensure compliance.
* Collaborates with community resources to address program and participants’ needs.
* Keeps updated with current practices and develops methods and procedures of best practices and principles, integrating them into program as applicable.
* Participates in the budget development process and operates program within the budget.
* Works collaboratively and successfully to ensure program compliance with all company, funder and accreditation requirements.
* Timely completion of all program reporting to company, funder and accreditation
* Oversees  program data entry and monthly billing procedures.
* Reviews all invoices, request for payments (accounts payable) and contractual invoices.  Verifies expenses/codes.
* Reviews all quality assurance surveys – summarizes information and develops action plan.
* Performs quarterly child record chart audits with the SAM tool and ensures documentation guidelines are consistently implemented.
* Keeps current with all program regulations and audit requirements.
* Collaborates with other internal staff around information and referral, public relations, education, and community relations.  Conducts presentations, as needed.
* Must report in person to assigned office location a minimum of 4 days per week, up to 5 days per week, dependent on program needs as directed by management team.
* Must report in person to assigned office location within 24 hours as directed by EIS.
*** QUALIFICATIONS
* ***** Minimum Education, Experience & Training Equivalent to:
**** Bachelor’s degree in social work, special education, business or health related field from an accredited program or equivalent. Master’s degree preferred.
* One year of progressive experience working with children with disabilities.
* Minimum of three years’ experience with supervisory responsibilities. Prefer five years of progressive experience with at least one year in a leadership position.
* Experience working with children with developmental delays in the field of early intervention preferred*.
**** Knowledge, Skills & Abilities:
**** Significant knowledge of developmental delays and disabilities,…