Events Manager

Overview

Mauna Lani is located on the sun-drenched Kohala Coast on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches. Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, Canoe House oceanfront dining, three distinct pools, a signature spa and wellness haven, and the Kainalu Ocean Sports program, the property aims to set the tone for transformational experiences and enriching cultural immersion.

Job Title:
Events Manager The base salary range for this position is $70k - $75k. This role is pivotal in planning dynamic and engaging events to drive new business and strengthen the team’s unique culture. The ideal candidate will be meticulous, well-organized, and capable of coordinating multiple moving parts under pressure, handling last-minute changes with minimal disruption.

• Plan and manage large scale incentives, conferences, and other group programs as needed.
• Uncover clients’ event needs through a creative approach of selling a vision and experience, with a focus on food and beverage upsell, miscellaneous upsells, and room rental capture.
• Build and maintain relationships with local DMCs and third-party planners.
• Conduct planning site property tours and entertain planners and clients of group programs onsite.
• Negotiate with clients through creative event proposals and menu presentations to achieve maximum revenue potential while satisfying client needs.
• Plan and/or attend meetings with hotel staff and clients (e.g., Morning Operations Briefing, Morning Rev Max call, Resume Meeting, BEO Meeting, Pre-Con Meetings, Leadership Meetings, Menu Tastings, Planning Visits).
• Make timely decisions balancing client needs with financial, safety, and staffing goals of the hotel.
• Finalize requirements of confirmed event bookings, maximize revenue through upselling, and ensure effective communication with all departments for event success; ensure accuracy of Banquet Checks and provide bill review upon completion.
• Act as liaison for all vendor/supplier needs (Audio Visual, Florists, Entertainment, Transportation, Event Planners, Off-site Locations, etc.).
• Exhibit a professional demeanor and maintain a positive attitude toward all team members and guests.
• Greet clients in advance of events, lead pre-conference introductions, check in daily onsite, review final billing, and conduct post-conference interviews.
• Develop strong relationships with the property's front office, food & beverage, and culinary teams to ensure unity and aligned goals.

Education

• Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential functions.
• Bachelor’s Degree preferred.

Experience

• Previous hotel experience in a similar role is preferred.
• Previous experience with luxury brands preferred.
• Strong communication (telephone and in person).
• Strong writing and oral presentation skills.
• Requires knowledge of and ability to operate computer systems, including MS Office, Opera, Delphi or equivalent system, and Social Tables or equivalent.
• Basic knowledge of hotel operations.

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

Visit  to learn more about our Collection. Follow us on Instagram, Tik Tok, Linkedin, Facebook and Pinterest: @Auberge Resorts and #Always Auberge.

EEO Notice DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. We provide equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.