Laundry Attendant

About Sonesta International Hotels

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full‑service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1,000+ properties in eight countries and counting.

The Laundry Attendant (LA) works with the Housekeeping Management Team to operate the commercial laundry facility. The LA's responsibilities include cleaning and storing linens in a timely, organized manner to ensure that the hotel’s laundry and linen needs are met. The LA may also be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction.

• Wash, dry, and fold linen and towels.
• Operate laundry machinery such as washers, dryers, and ironers.
• Sort, rotate, and store dried articles according to type.
• Sort and remove torn and stained articles.
• Sort and count articles to verify quantities on laundry requisitions.
• Maintain the cleanliness, organization, and maintenance of the laundry room, machinery, housekeeping office and storage areas.
• Protect company assets and make sure equipment is working correctly.
• Notify manager of any damages, defects, needed maintenance repairs and disturbances.
• Adhere to all laundry procedures and company policies.
• Perform work without direct supervision and handle multiple projects simultaneously; deliver high quality customer service and respond to customer needs.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
• Work cohesively with co‑workers as part of a team to reach common goals.
• Perform other job duties as requested by supervisors/managers as needed.
• Understand Sonesta’s company and safety policies and maintain compliance with OSHA and the health department requirements.

• Valid Driver’s License preferred.
• Professional verbal communication skills.
• Reading and writing abilities to understand departmental correspondences and complete all required departmental documents.
• Excellent interpersonal and customer service skills, including dealing with difficult guests.
• Excellent organizational skills and attention to detail.
• Ensure overall guest satisfaction.

• Must be able to work in a fast‑paced environment.
• On‑site hotel laundry facility.

• Ability to reach overhead and below the knees, including bending, twisting, stooping, pushing, pulling, lifting items up to 50 pounds.
• Ability to stand during entire shift.

• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules.
• Must be flexible to work various days and shifts of the week, including weekends, holidays, days, nights, and overnight.
• Regular attendance in conformance with the standards established by the hotel is essential to success.

No travel required.

• High school diploma or GED required.
• Previous laundry or housekeeping experience preferred.

$27.60 – $30.20 per hour. Base pay offered may vary depending on factors including job‑related knowledge, skills, and overall experience.

• Medical, Dental, and Vision Insurance.
• Health Savings Account with Company Match.
• 401(k) Retirement Plan with Company Match.
• Paid Vacation and Sick Days.
• Sonesta Hotel Discounts.
• Educational Assistance.
• Paid Parental Leave.
• Company Paid Life Insurance.
• Company Paid Short‑Term and Long‑Term Disability Insurance.
• Various Employee Perks and Discounts.
• Hospital Indemnity.
• Critical Illness Insurance.
• Accident Insurance.

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.