More jobs:
Retreat Host
Job in
East Honolulu, Honolulu County, Hawaii, USA
Listed on 2026-06-08
Listing for:
Four Seasons Hotels Ltd
Full Time
position Listed on 2026-06-08
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk
Job Description & How to Apply Below
** RETREAT HOST*
* ** Retreat Host
** who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. Sensei Lāna’i, A Four Seasons Resort, is looking for a The Retreat Host is a guest-facing hospitality professional who delivers a personalized, seamless experience throughout the guest journey.
Serving as the primary on-property point of contact, this role blends Front Desk and Concierge responsibilities, managing arrivals and departures while anticipating guest needs and coordinating services across the resort. Through genuine hospitality, strong product knowledge, and attention to individual preferences, the Retreat Host builds meaningful guest relationships and curates memorable experiences that reflect Four Seasons luxury standards. Responsibilities include, but are not limited to:
Welcome guests and manage the full arrival and departure experience, delivering a warm, personalized, and seamless first and last impression Maintain detailed guest notes and operational records to support a seamless and personalized experience Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts
Strong ability to anticipate guest needs, personalize service, and respond with warmth, efficiency, and attention to detail.
** JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:
** 100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of
-the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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