Overnight Front Desk Receptionist

About the Role

Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

• Check guests in and out of resort.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operation, key hotel personnel, in‑house events, directions, etc.

• One year previous luxury hotel experience, preferably in the front office, reservations, or concierge departments.
• Ability to read, write, and speak English.

• Competitive salary & wages.
• Comprehensive benefits package (including Medical, Dental, Life Insurance, 401(k), Roth, etc.).
• Paid time off including vacation, sick time, Live Well Day, Community Care Day.
• Excellent training and development opportunities.
• Learning & development subsidy.
• Many career opportunities within the hotel and to other Four Seasons.
• Employee travel program.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meal and paid meal break.
• Hourly rate: $33.53.

• Full time.
• The hospitality business functions seven days a week, 24 hours a day, and scheduled days and times may vary based on need.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.