On-Call Laundry Attendant

Job Description Summary

The Laundry Attendant (LA) works with the Housekeeping Management Team to maintain the commercial laundry facility. Responsibilities include cleaning and storing linens in a timely, organized manner to ensure hotel laundry and linen needs are met. The LA may also be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction.

• Wash, dry, and fold linen and towels.
• Operate laundry machinery such as washers, dryers, and ironers.
• Sort, rotate, and store dried articles according to type.
• Remove torn and stained articles.
• Count articles to verify quantities on laundry requisitions.
• Maintain the cleanliness, organization, and maintenance of the laundry room, machinery, housekeeping office, and storage areas.
• Protect company assets and ensure equipment is working correctly.
• Notify manager of any damages, defects, needed maintenance repairs, and disturbances.
• Adhere to all laundry procedures and company policies.
• Perform work without direct supervision and handle multiple projects simultaneously.
• Deliver high quality customer service and respond to customer needs.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Display a daily professional, courteous, attentive, helpful, and positive attitude towards guests, fellow employees, and managers.
• Work cohesively with co‑workers as part of a team to reach common goals.
• Perform other job duties as requested by supervisors/manager as needed.
• Understand and comply with Sonesta’s safety policies and OSHA and health department requirements.

• Valid Driver’s License preferred.
• Professional verbal communication skills.
• Reading and writing abilities to understand departmental correspondences and complete required documents.
• Excellent interpersonal and customer service skills, including dealing with difficult guests.
• Excellent organizational skills and attention to detail.
• Ensure overall guest satisfaction.

• Must be able to work in a fast‑paced environment.
• On‑site hotel laundry facility.

• Reach overhead and below the knees, including bending, twisting, stooping, pushing, pulling, lifting items up to 50 pounds of force.
• Stand during entire shift.

• Work varying schedules to reflect business needs of the hotel.
• Flexible to work various days, shifts, weekends, holidays, nights, and overnight.
• Regular attendance in conformance with hotel standards is essential.

• No travel required.

• High school diploma or GED required.
• Previous laundry or housekeeping experience preferred.

$29.20‑$33.14 – Base pay offered may vary depending on various factors including job related knowledge, skills, and overall experience.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.