Activity Attendant

Location:

Koloa Landing Autograph Collection
- Koloa, HI 96756

Position Type:
Seasonal

Education Level: High School

Salary Range: $20.00 - $22.00 hourly

Job Shift: Any

Job Category:
Hospitality
- Hotel

To perform in a pleasant, professional, and efficient manner, a combination of duties related but not limited to interacting with guests at the pool area, participating in Food & Beverage and Slide functions, renting & cleaning equipment, and maintaining pool area cleanliness and set‑up.

• Set up and implement weekly activity calendar
• Greets and welcomes guests in the pool area
• Promotes and enforces safe use of the pool and slide features
• Food and drink preparation per company and industry standards
• Handles cash transactions and balances cash drawer to the given amount
• Issues beach towels and instructions to guests as appropriate
• Ensures all security protocols are followed as well as departmental and company procedures
• Knowledgeable about all special resort accommodations and local information
• Transmits and receives messages using equipment such as telephone, computer, radio
• Answers inquiries pertaining to resort services, shopping, dining, entertainment, and travel directions
• Keeps inventory of towels, retail, & equipment
• Responsible for confirming and canceling reservations for cabana guests when applicable
• Posts charges such as villa, food, liquor, or telephone by hand or machine
• Recognizes repeat guests and is familiar with corporate accounts
• Maintains pool area cleanliness, set‑up, and organization
• Maintains common area activity areas and equipment
• All other duties assigned by manager or supervisor

• Assist with any guest inquiry
• Follow all company and safety and security policies and procedures
• Report maintenance problems, safety hazards, accidents, or injuries
• Perform other reasonable job duties as requested by direct and indirect supervisors

The job is both inside and outside with protection from weather conditions but not necessarily from temperature changes. The employee must stand or walk approximately 90% of the time and sit at a desk approximately 10%. Bends, stoops, reaches, and lifts to perform routine job tasks, occasionally exerting 20 to 50 lbs. of force. Must be able to maneuver between functions occurring simultaneously, stand and exert mobility for up to four hours, lift up to 45 lbs as needed, and operate office equipment such as computers, printers, a 10‑key adding machine, multi‑line touch tone phone, filing cabinets, fax machines, photocopiers, and a dolly.

• Must be able to speak, read, write, and understand the primary language used in the workplace
• Requires good communication skills, verbal, written and electronic
• Must have excellent leadership capability and customer relations skills
• Must be detail oriented with outstanding organizational and communication skills
• Must possess basic computer skills
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy, and collect accurate information to resolve conflicts
• Self‑driven and able to work independently

High school or equivalent education required.

• Customer Service experience preferred
• Hospitality experience preferred

N/A

All staff members must maintain a neat, clean, and well‑groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance or tardiness will be subject to disciplinary action, up to and including termination of employment. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. Attendance at all scheduled training sessions and meetings is required.