Banquet Manager - Grand Wailea, Waldorf Astoria Resort

The Waldorf Astoria Resort in Maui, Grand Wailea, is seeking a Banquet Manager to join our Banquets team. Located on 40 acres of lush tropical gardens, this Forbes 4‑Star, AAA 4‑Diamond property features 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets, including 3 restaurants, 3 bars, a cafe, and in‑room dining.

As a Banquet Manager, you’re not just helping lead the daily execution of all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make every stay memorable.

• Delight our guests:
  Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Manage banquet operations:
  Help plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup:
  Oversee the setup of function rooms, ensuring linens, silverware, glassware, and china are arranged according to event specifications and quality standards.
• Collaborate for success:
  Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping.
• Oversee event breakdown:
  Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.
• Inspire and develop the team:
  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.
• Uphold regulatory standards:
  Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

• Passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• Belief that teamwork drives the best outcomes.
• Sense of ownership and accountability.
• Focus on the present, bringing urgency and discipline to every moment.

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave – We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what’s next.
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.