Lead Tennis Attendant

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location:
Located on the southeastern coast of pristine island of Lāna’i, Four Seasons Resort Lāna’i is a secluded oceanfront destination offering travelers a curated, personalized island escape. The five‑star, five‑diamond resort features outdoor restaurants, a children’s club, tennis garden, cultural programming, beach and pool, a spa, and luxury retail boutiques. Built on lava outcroppings, the award‑winning Jack Nicklaus‑signature golf course offers ocean views on every hole.

The resort also offers sunset sails, whale watch tours, horseback riding, sporting clays, archery, biking, hiking, aerial adventures, and Hawaiian way finding at the on‑site observatory.

The Four Seasons Resorts Lāna’i is looking for a Lead Tennis Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. This role welcomes and assists guests with court reservations, equipment, ball machines, and amenities while ensuring a seamless tennis experience through attentive service, operational oversight, and leadership of the Tennis Attendant team. Work authorization required.

• Welcome guests and provide exceptional service throughout their tennis experience by assisting with court reservations, equipment, amenities, and facility orientation while ensuring comfort and satisfaction.
• Manage daily tennis facility operations, including court setup and breakdown, cleanliness of indoor and outdoor areas, retail shop organization, and replenishment of towels, beverages, and guest amenities.
• Handle reservations, guest inquiries, and phone communications in accordance with service standards while maintaining accurate guest profiles and reservation records.
• Serve as the Lead Tennis Attendant by training, guiding, and supporting Tennis Attendants, ensuring consistent service delivery, operational efficiency, and adherence to luxury hospitality standards.
• Develop comprehensive knowledge of tennis and pickleball programs, resort offerings, and local experiences to provide informed recommendations and personalized guest interactions.
• Anticipate guest needs, resolve concerns promptly and professionally, and build rapport with returning guests through attentive, personalized service and guest recognition.

• Legal work authorization in the United States.
• Availability to work on holidays and weekends, as the hospitality business operates seven days a week, twenty‑four hours a day, with scheduled days and times varying based on need.
• Ability to stand for extended periods, lift up to 50 lbs, and push or pull as needed during shifts.

• Hourly Rate: $23.22
• 100% employer‑contributed Medical, Dental, and Vision benefits.
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off and Holiday Pay.
• Inclusive and diverse employee engagement and recognition events all year round.
• Complimentary stays and exclusive discounts at Four Seasons Worldwide.
• Complimentary employee meals and dry cleaning for employee uniforms.
• Owner‑subsidized on‑island housing, inter‑island airfare to Oahu, and other resources.
• Comprehensive learning and development programs to help you master your craft.
• Energizing employee culture where you are encouraged to be your true self.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the "EEOC is The Law" information poster please visit (Use the "Apply for this Job" box below)..