Front Office Rooms Control Clerk
Listed on 2026-07-08
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Hospitality / Hotel / Catering
Guest Services
Overview
The Rooms Controller plays a pivotal role in managing and optimizing room inventory and reservations within a hospitality environment, ensuring maximum occupancy and revenue generation. This position requires close collaboration with front office, housekeeping, and sales teams to coordinate room availability and maintain seamless guest experiences. The Rooms Controller is responsible for monitoring room allocation and implementing strategies to balance occupancy with guest satisfaction.
Ultimately, this role ensures that room resources are utilized effectively to meet both business objectives and guest expectations.
Grand Hyatt Kauai
Responsibilities- Manage daily room inventory and allocation to maximize occupancy and revenue.
- Coordinate with front desk and housekeeping teams to ensure accurate room status updates and timely room readiness.
- Implement and maintain room control procedures to optimize room assignments and minimize overbooking or vacancies.
- Review daily reports to determine room assignment needs.
- Resolve any discrepancies or issues related to room assignments and guest accommodations promptly and professionally.
- Perform additional duties as assigned by management.
90 Day Probationary Rate: $29.11 per hour. Hourly Rate: $34.25 per hour.
Benefits- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance
- Basic Life Insurance
- Paid vacation, sick days and personal days
- Paid Family Bonding Time and Adoption Assistance
- Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications- Must possess strong organizational and analytical skills
- Exceptional verbal and written communication skills
- Problem‑solving skills highly recommended
- High level of guest service experience
- Must be able to work with a positive attitude
- Must provide full availability
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