Banquet House Attendant

Job Details

Level: Entry

Job Location:

Koloa Landing Autograph Collection - Koloa, HI 96756
Position Type:
Seasonal
Salary Range: $17.50 - $19.00 hourly

Job Shift: Any
Job Category:
Restaurant - Food Service

To set‑up, clean and maintain meeting and banquet rooms following the standards of service as set by the hotel. Perform other related duties, including organization, general cleaning, and inventory.

• Cleans and sets up meeting rooms and banquet functions per specifications on resume and BEOs or as directed by the Banquet Captain.
• Vacuum floors, clean walls, and windows/mirrors.
• Responsible for the proper storage of meeting room supplies such as linen, pads, pens/pencils, and candy.
• Services every meeting room by emptying trash, removing dirty plates, cups, linens, and glasses, and replace as necessary; straightens all chairs and replenishes water as specified or requested.
• Clears tables, trays and returns all equipment to respective areas.
• Keeps service corridors, pre‑function space, and storage areas clean, organized and unobstructed.
• Upon customer request, locates and delivers convention material to designated location.
• Ensures service corridor safety by transporting all equipment in the proper manner.
• Ensures that all spills and breakage are attended to immediately and proper safety procedures are followed.
• Responsible for the proper handling of all supplies and equipment.
• All other duties assigned by manager or supervisor.

• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect supervisors.

• Environmental conditions are inside; a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by office environmental systems.
• Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one (1) hour or more.
• Must be able to stand and exert well‑paced mobility for up to four (4) hours.
• Must be able to exert well‑paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 45 lbs. as needed.
• Must be able to push and pull carts and equipment weighing up to 250 lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
• Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10‑key adding machine, multi‑line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Requires good communication skills, both verbal and written.
• Must have excellent customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Must possess basic computational ability.
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
• Self‑driven and able to work independently.
• Knowledge of table and bar service.
• Knowledge of appropriate table settings and service ware.

High school or equivalent education required.

Hotel/resort banquet experience preferred.

N/A

All Staff Members must maintain a neat, clean, and well‑groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform…