Guest Service Attendant

Kiahuna Golf Club, located in Koloa, HI, is pleased to announce an excellent career opportunity for a part‑time Guest Service Attendant. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality‑focused property organization.

As a key member of the property’s golf operations team, the Guest Service Attendant reports to the Proshop Manager or Assistant Golf Pro and attends to the golfers prior to tee off and after the golf round is completed. Responsibilities include managing the golf cart fleet, driving range, and marshalling as needed.

• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Must have friendly personality and enjoy working with the public
• Working knowledge of the rules of golf is preferred
• Ability to learn and enforce course policies, rules, and regulations
• Ability to follow verbal and written instructions
• Ability to use equipment and tools properly and safely
• Current Driver’s License

• Maintain a professional appearance
• Bring carts from the cart barn in the morning and return carts to the cart barn at the end of the day
• Clean, fuel, and check carts after each use
• Clean and maintain cart barn
• Ensure the carts are available for player use at all times
• Receive and communicate complaints to the General Manager/Proshop Manager
• Work closely with Pro Shop staff to prepare for and conduct golf tournaments
• Implement and support all course policies and programs as communicated by management
• Attend to the driving range area (maintaining the tee area as well as picking the range) as needed
• Marshal the course as assigned by supervisor or manager
• Perform other duties as assigned by supervisor or manager

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands
• The employee often is required to walk, stand, talk or hear, handle, feel or operate objects
• The employee must be able to lift and/or move up to 30 lbs occasionally
• The employee will occasionally be required to sit, stoop, kneel, crouch, twist or crawl
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards
• Exposure to pollens and dust
• Noise level is moderately quiet
• Work weekends and holidays and work extended hours during golf and holiday season

All job descriptions are subject to periodic review. Additional duties may be assigned occasionally by management.

Troon is an Equal Opportunity Employer committed to providing a diverse environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.