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Guest Experience Reservations Agent – Hospitality

Job in Kapaa, Kauai County, Hawaii, 96746, USA
Listing for: Sheraton Kauai Coconut Beach Resort
Full Time position
Listed on 2026-08-27
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25 - 27 USD Hourly USD 25.00 27.00 HOUR
Job Description & How to Apply Below
Position: Guest Experience Reservations Agent – Island Hospitality
Location: Kapaa

Sheraton Kauai Coconut Beach Resort in Kapaa, Hawaii seeks a friendly Reservations Agent to help guests plan memorable stays. You will handle bookings, answer questions, and provide excellent service with an aloha spirit.

The ideal candidate has a high school diploma, hospitality or customer service experience, and strong communication and multitasking skills. Flexibility to work weekends and holidays is required, and you will use reservation software to manage guest requests, ensuring

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