Tennis Attendant - Casual

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques.

Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian way finding at the on‑site observatory.

The Four Seasons Resorts Lāna’i is looking for a Tennis Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

The Tennis Attendant provides exceptional guest service by welcoming and orienting guests to the tennis facility, coordinating court reservations, equipment, and ball machine usage, and delivering amenities to enhance the overall experience. Responsibilities include, but are not limited to:

• Welcome guests and provide exceptional service throughout their tennis experience by assisting with court reservations, equipment, amenities, and facility orientation while ensuring guest comfort and satisfaction
• Maintain the cleanliness, organization, and presentation of the tennis facility, including court setup and breakdown, retail shop upkeep, and stocking of towels, beverages, and guest amenities
• Manage reservations and guest information, answer telephone inquiries, and provide accurate information about tennis and pickleball programs, resort services, and local experiences
• Develop comprehensive knowledge of tennis and pickleball offerings to anticipate guest needs, respond to inquiries, resolve concerns, and deliver personalized service that enhances the overall guest experience
• Build rapport with guests by recognizing returning players, remembering preferences, and consistently providing warm, professional, and attentive hospitality aligned with luxury service standards
• And More!

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Ability to stand…