Missionforce - Deployment Strategist, Public Sector

Deployment Strategist

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a Deployment Strategist to join our elite Public Sector team and play a pivotal leadership role, focused on driving the successful adoption and strategic implementation of Salesforce solutions for our mission-critical work across the U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations.

The Missionforce Deployment Strategist is a trusted advisor and the primary front-facing contact for our most strategic national security and allied defense programs. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management. You will work directly with mission owners to help define and steer their Salesforce strategy and roadmap, bridging their strategic needs with our cutting-edge capabilities across AI, enterprise business systems, analytics, and logistics.

A Deployment Strategist will deeply understand our customers' most complex business problems, facilitating workshops, like agent design and jobs-to-be-done, to craft innovative and impactful solutions that leverage our Salesforce platform. You will be instrumental in addressing organizational readiness for AI adoption, guiding customers through the necessary changes to maximize their investment.

Required Qualifications:

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects.
• Understanding of the Salesforce platform and ecosystem.
• Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management.
• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach.
• Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact.
• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements.
• Proven experience managing executive customer relationships in a strategic advisory or consulting role.
• Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering.
• Experience working in or adjacent to secure environments.
• Ability to travel 25-50% of the time, as needed to customer sites.
• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• Eligible for a US Security Clearance

Preferred Qualifications:

• Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
• Background in defense/aerospace industries or operational military/logistics experience.
• Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
• Experience with Salesforce Data Cloud and/or Agentforce platform.
• Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance).
• Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist).
• Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds).
• Experience with AI/ML concepts beyond LLMs, such as natural language processing.