Spa Director for a 5 Star Hotel Spa

You must be permitted to work in this country.

Minimum experience required: over 5 years.

Salary:
Negotiable based skills and experience

Location:

Hawaii, US

Required Skills:

Management, Product Sales, Sales

Start date:

Open Ended

Position responsibilities & scope of work of the "Spa Director" would include but would not be limit...

Position responsibilities & scope of work of the "Spa Director" would include but would not be limited to the following:

• Day to day branch operations.
• Effectively and efficiently manage, motivate & train all team members to deliver outstanding customer service consistent with the goals of the organization.
• Work with upper management in creating / updating / maintaining branch Policies & Procedures (SOP's) for the location and team members.
• Update job descriptions for each team member consistent with branch policies & procedures.
• Set clear goals for each team member.
• Perform regular employee evaluations (6-12 months).
• Establish a system and training whereby we are offering retail product to every guest every visit.
• Payroll Management by effectively scheduling around business demand levels.
• Employee scheduling including massage therapists daily calendar balancing, salon and front desk personnel & spa attendants.
• Implement, manage & evaluate marketing campaigns/efforts.
• Continue recruiting efforts for staffing to meet local demands.
• Maintain a clean and "presentable" work environment for employees & hotel guests.
• Set up a cross training contingency plan for the spa to operate when you are on vacation, out sick or out for any other reason.