Parking Lot Supervisor- Wailua River

Parking Lot Supervisor – Wailua River

Final date to receive applications: 14 May 2026

Department: Operations - Field(OPS
001)

Employment Type: Full Time

Location: R202-52_3 - 5971 Kuhio Hwy

Reporting To: Operations Manager

Compensation: $23.00 / hour

Position: Parking Lot Supervisor
Location: Wailua River State Park
Shifts: Monday to Friday Day Shifts. Some weekends required
Pay Rate: $23/hour
The Parking Lot Supervisor is responsible for overseeing daily parking operations, ensuring efficient traffic flow, exceptional customer service, and enforcement of parking policies. This role supervises a team of parking attendants or enforcement officers and ensures compliance with safety and operational procedures.

• Supervise parking attendants, cashiers, and enforcement staff assigned to the lot.
• Oversee vehicle entry/exit flow, lot occupancy, and space availability to optimize efficiency.
• Ensure staff provide courteous and timely service to customers.
• Monitor adherence to parking rules, ticketing procedures, and fee collection.
• Handle and resolve customer concerns, disputes, or incidents professionally.
• Conduct routine inspections to ensure cleanliness, safety, and operational readiness of the lot.
• Train new staff on procedures, safety practices, and customer service expectations.
• Verify accuracy of collected revenue and ensure timely bank deposits or handoffs.
• Coordinate with maintenance or technical staff for repairs to gates, pay stations, or signage.
• Maintain accurate records of staffing, incidents, and shift activities.

• High school diploma or equivalent; associate degree in business or related field is a plus.
• 2+ years of experience in parking operations, including supervisory responsibilities.
• Strong leadership, communication, and conflict‑resolution skills.
• Basic computer proficiency and familiarity with parking management or POS systems.
• Ability to work flexible hours, including weekends and holidays.
• Valid driver’s license with good criminal records.

• Work is performed outdoors and indoors, with exposure to varying weather conditions.
• Frequent standing, walking, and moving throughout the parking area.
• May require lifting or moving equipment or supplies up to 25 lbs.
• Possible exposure to vehicle noise, traffic fumes, and outdoor elements.
  
  Must be able to respond quickly in emergencies or high‑traffic situations.

• Generous Paid Time Off: 10 days of paid time off, plus 8 paid holidays.
• Comprehensive Health Plans: Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company‑paid basic life and Short‑Term Disability to secure your future.
• 401(k) Plan: Generous employer match with immediate vesting.
• Employee Assistance Program: Access behavioral health care to assist with personal needs for you and your family.
• Parental and Caregiver Leave: Time off to support your growing family or care for loved ones.