Team Member, Restaurant​/Food Service

Team Member

NANAKULI VILLAGE CENTER, Waianae, HI #P-2

Pizza Hut Team Member

Location:

PURPOSE Performs a variety of duties which may include the duties of a CSR, Dough Prep, Cut & Pack, Cook, Wing Street, and Receiving & Stocking. KEY ACCOUNTABILITIES Essential Functions

Responsible for providing quick and efficient service to customers

Greets customers and takes their food and beverage orders

Accurately records customer's orders on to POS system and computes the amount of the bill

Checks orders to ensure that guest is receiving a complete and correct order.

Inform kitchen staff of shortages or special requests

Takes trash out to dumpster

Sweeps and keeps exterior lot clean at all times throughout the shift

Ensures an accurate accounting of all transactions, collections and disbursements during work shift

Receives cash drawer at beginning of work shift and verify the accuracy by counting money in cash drawer

Obtains and reviews of information regarding price changes or menu specials.

Enter guest orders into POS and verify orders for accuracy

Follow all cash handling policies

Collects cash or charge payments from guests. Make change for cash transactions and provide receipts to guests

Counts money and charge payments in cash drawer at end of shift

May reconcile cash receipts and charge sales with total sales to verify accuracy of transactions

Maintain cleanliness of lobby and register areas, stocks counters, display refrigerators and steam table (if applicable) neatly, accurately and in a timely fashion as per menu

Checks to ensure that all display foods are presented attractively as per standards

Displays food under appropriate hot or cold conditions as per standards

Keeps display equipment clean and free of debris at all times or as assigned

Cleans workstation thoroughly before leaving area assignment.

Relays relevant comments received from customers directly to supervisor.

DOUGH PREP Essential Functions

Responsible for dough preparedness as prescribed by Manager In Charge

Comply with all portioning, quality standards, rules, policies, and safety procedures.

Prep food items as assigned by Manager In Charge

Selects and transports raw items to work area and back. Stores finished products in proper places.

Selects proper equipment and utensils to prepare items as procedures require - slicer, dough mixer, whips, pitcher, proofer, bun-o-matic, retarder and dough roller.

Follow all food safety procedures

CUT & PACK Essential Functions

Checks workstations for presence of small equipment, assembly materials, paper goods and condiments.

Responsible for product assembly, product quality checks, and calls out preparation times for all orders.

Monitors oven setting according to Pizza Hut standards.

Verifies orders are complete and accurate

Check all finished products to ensure compliance with Pizza Hut standards.

Communicate with cooks, front line personnel and MIC for quality controls and feedback.

COOK/WING STREET Essential Functions

Responsible and required to prepare and assemble all products according to the customer's order and according to Pizza Hut portioning specifications

Set up the maketable by checking the worktable, counter, dough cabinets, and line refrigeration to ensure they are properly stocked prior to the meal production period.

Check all workstations (maketable, pasta) for presence of appropriate small wares, assembly materials, and stock levels

Monitors all food production areas for safety and sanitation practices and procedures. Checks for cleanliness and ready for customer and provides direction/takes action as necessary

Sets up production cycles, ensure proper inventory levels are available, and calls to back up or replenish items as necessary

Reads order on monitor or printer as they appear. Calls out and coordinates specials/missing items to ensure quick service. Tracks preparation times on all orders checks weight and appearance and passes items into oven

Periodically monitors the need of food and materials supplies, takes action as necessary.

Dishwashing as necessary

Communicates clearly and effectively to food production personnel, receives information and feedback from them on their needs, and takes action based on…