COCKTAIL

Job Details:

Job Location:

The Beach House Koloa
- Koloa, HI 96756, Salary Range: $16.00 - $20.00 Hourly, POSITION SUMMARY

Provide the highest level of quality and service to our guests in an incredibly friendly atmosphere. Serve beverages to guests at tables in the restaurant as they are ordered by the servers; assist in clearing glassware and guest requests.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Serve beverages to guests promptly and accurately as ordered by servers, following all portioning, garnishing, and presentation standards.
• Provide friendly, attentive service by responding promptly to guest needs and communicating concerns or requests to servers or managers as needed.
• Communicate effectively with bar and service staff to ensure seamless and timely drink delivery. Confirm drink modifications, allergy indicators, and special requests before delivering items to guests.
• Accurately take beverage orders and input them into the POS system in a timely manner.
• Assist in clearing glassware and dishes from guest tables, counters, or bar tops and transport them to the appropriate dish station for cleaning.
• Keep service areas fully stocked, organized, and clean, including garnishes, glassware, napkins, and bar supplies.
• Assist in monitoring guests' physical condition when entering the restaurant and bar; monitor alcohol consumption while on the premises to ensure all HCR and county serving policies are followed. Take appropriate steps according to HCR policy to reduce the occurrence of alcohol related issues.
• Maintain awareness of table numbers, guest seat numbers, and dining room sections to ensure accuracy and efficiency in service.
• Adhere to all sanitation, food safety, and workplace safety procedures.
• Perform other related duties as assigned by management to support operational needs.
• Report for work on time and uphold expectations for attendance, uniform, and professional conduct. Regular attendance is an essential function of this job.

Competency Statement(s)

• Customer Oriented
  - Ability to take care of the customers’ needs while following company procedures.
• Working Under Pressure
  - Ability to complete assigned tasks under stressful situations.
• Safety
  - Ability to work safely by following all safety policies and procedures.
• Active Listening
  - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication
  - Ability to communicate effectively with coworkers, guests, and management to ensure all needs are met.
• Response to Direction
  - Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Teamwork Abilities
  - Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly & Energetic
  - Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of the task.
• Neat & Well Groomed
  - Neat & Well Groomed

Experience:

Six months to one year related experience preferred.

None required, however experience with POS a plus.

Must take an pass all training tests 85% or higher.

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)