General Manager

Job Details:

Job Location:

168 Kukuiula - Koloa, HI 96756 | Position Type:
Full Time | Salary Range: $60,000.00 - $70,000.00 | Job Shift: Any | Job Category:
Retail

Crazy Shirts’ purpose is to create original and memorable artwork on quality products that take our customers on the endless vacation in everyday life. The Multi-Store General Manager supports this purpose by managing retail operations in a designated location to maximize sales and to meet area and company goals.

• In collaboration with Retail Director and District Manager, identify ways to motivate and lead Store Management team to be results oriented, maximize sales, identify opportunities and establish creative solutions.
• Create a customer service culture by observing and collaborating on action plans.
• Work with District Manager to analyze sales and create action plans to drive continuous improvement and sales growth.
• Manage overall retail standards, retail operational procedures, and company policy within area.
• Store Visits:
  Conduct regular visits to each store within the area to observe customer service, store operations, provide support, and ensure compliance with company standards.
• Inventory and Merchandising:
  Ensure proper inventory management and visual merchandising standards are maintained across all stores to enhance the customer shopping experience.
• Continuously network and manage retail management staffing levels.
• Partner with HR and District Manager to create and provide continuous and on-going training and development for retail management team.
• Follow-up on all deadlines and ensure 100% participation and execution of all assignments/tasks.
• Provide DM weekly status of each store with updates on Sales, Staffing, and overall image of store.
• Responsible for continual process improvement and development through metrics analytics performance measurements and staying current with best-in-class industry standards.
• Ability to use good judgment and make decisions.
• Handles employee concerns, complaints, or grievances by partnering with Human Resources to determine resolutions, or if applicable, disciplinary, or corrective actions (including termination decisions).
• Ability to take on growth and/or stretch assignments to enhance knowledge, skills, and abilities.
• Other duties as assigned.

• 2-4 years of retail management experience, some of which in a multi-store environment preferred but not required.
• Must have reliable transportation to work at all stores assigned.
• PC experience required including Word, Excel, PowerPoint and Microsoft Outlook.
• Excellent written and verbal communication skills.

• Bending, stooping, reaching, twisting, pushing, pulling, and moving items
• Moving and standing
• Sitting for long periods of time