Sales Lead Maui

Overview

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow‑through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture.

• Sales
  • Customer‑Focused:
    Create a store environment embodying our core value of Spreading Good Vibes.
  • Process in‑store sales, returns and exchanges.
  • Drive Guest Capture & Retention:
    Manage client outreach via personalized communication.
  • Maintain up‑to‑date client information, requests and product feedback.
  • Assist in the planning & execution of in‑store events.
  • Action Oriented, Drive Results, Resourceful:
    Analyze key business metrics to identify performance improvement opportunities; utilize business tools and personal market‑specific insight to drive results.
• Operations
  • Manage Operational Excellence:
    Cash Management – track and account for cash procedures, opening & closing registers, bank deposits, change orders.
  • Utilize available resources consistently & effectively.
  • Collaborate with Leadership Team for monthly supply orders.
  • Support in Monthly Store Assessment:
    Prepare store & team for success; communicate successes and opportunities to Store Leader.
• Visuals
  • Drive Visual Standards:
    Maintain a neat, clean and organized salesfloor & register area.
  • Represent and reinforce brand standards positively through strong visual presentation.
  • Help support floor moves based on seasonal roll‑outs.
  • Partner with the team daily to ensure the floor is fully restocked based on sell‑through.
• People
  • Motivate & Inspire:
    Uphold & drive goals, fostering a positive atmosphere for all.
  • Champion high standards that empower others to excel within the store & company at large.
  • Recognize and highlight individual & team performance.
  • Communicate effectively.
  • Collaborate & build trust.
• Physical Requirements
  • Available when we are open for business, including nights, weekends, and holidays.
  • Able to bend, reach, stretch for product and lift, carry, and move at least 40 lbs.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

• Multiple years leadership experience in a similar scope; hi‑growth direct‑to‑consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and e‑commerce platforms.
• Adept with technology and apps, including but not limited to Google Suites and MS Office, and familiar with industry‑related blogs and feeds.
• Strong communication skills across a multitude of channels.
• Demonstrated ability to assist a leadership team with coaching and development.
• Proven track record of personal success within a retail business; success is reflected in consistently outpacing individual and team sales and performance goals.
• Passionate about contributing to brand with purpose and demonstrating advocacy through business.

• Health benefits
• 401(k) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

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Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family‑run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high‑quality, sustainably minded, feel‑good favorites that will bring you joy to wear. We feel a deep responsibility to do things differently: to promise comfort without compromising quality.

To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it. We recognize the impact the fashion industry…