Sales Associate-Kona

Location: East Honolulu

Job Summary:

Sales Associates sell New and Used vehicles, while maintaining acceptable standards of guest satisfaction, sales volume, and gross profit. Sales Associates are responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.Essential

Job Responsibilities:

Meet or exceed monthly sales volume and performance standards.

Greet every guest promptly and professionally, or connect them with someone who can assist.

Engage guests to understand their wants and needs, helping them select the vehicle that best fits their lifestyle.

Present vehicle features, benefits, performance, and available options clearly and confidently.

Offer a test drive to every guest and follow all dealership procedures, including proper identification and documentation.

Accurately complete all sales transactions and required paperwork in accordance with dealership guidelines.

Deliver each vehicle with a high-quality delivery process that reinforces the guest’s purchase decision and satisfaction.

Follow up on all post-delivery matters including tag/title work, “we-owes,” and special requests to ensure guest expectations are met.

Build repeat and referral business by maintaining consistent follow-up and strong guest relationships.

Stay current on manufacturer products, programs, and required training.

Attend all scheduled sales meetings and training sessions.

Collaborate with management to set realistic performance goals and develop action plans to achieve monthly income targets.

Address guest questions or concerns promptly and professionally to maintain high satisfaction levels.

Why Join Our Team We are committed to developing our people and creating real opportunities for growth and success.

Dedicated On-Site Director of Training focused on your development, ongoing coaching, and long-term success.

Competitive Pay Plan that includes a competitive draw/salary plus commission.

Experience-Based Commission Structure:
Associates with prior automotive sales experience qualify for a higher commission structure, providing even greater earning potential.

Clear income goals with strong earning opportunities.

Ongoing manufacturer and in-house training programs.

Supportive leadership team invested in your professional growth.

Qualifications Required Skills & Abilities Strong verbal and written communication skills

Excellent interpersonal and customer service skills

Proven sales ability and customer-focused mindset

Strong organizational skills and attention to detail

Effective time management and ability to meet deadlines

Analytical thinking and problem-solving skills

Ability to prioritize and delegate tasks when appropriate

Comfortable working in a fast-paced, results-driven environment

Proficiency in Microsoft Office Suite or related software

Education and Experience:

High school diploma or equivalent required1–2 years of customer service experience required2–3 years of automotive sales experience preferred

Valid driver’s license with a clean driving record

Physical Requirements:

Prolonged periods of standing, sitting, and working on a computer.

Must be able to lift up to 25 pounds : $90,000.00 - $ per year

Work Location:

In person
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