Security Officer

Security Officer

North Shore Preserve, Kaua'i, Hawaii

North Shore Preserve is seeking a Security Officer to join the Security Department. The role ensures safety and security for employees, members, guests and prospects during their time at North Shore Preserve. As part of a highly professional team of safety, security and medical providers, the Security Officer contributes knowledge and skill sets for the benefit of the community and department.

• Perform concierge-level protection services for high net‑worth members, guests and prospects.
• Provide superior customer service to the standards of North Shore Preserve.
• Secure and protect all of the company’s assets: people, facilities and property.
• Protect the company’s reputation and intellectual assets with a focus on liability protection.
• Respond to emergencies with a sense of urgency and maintain open communication flow with the Security Supervisor, Director of Security, across departments and with external emergency services.
• Act as the first point of contact for external emergency services.
• Provide emergency and minor medical response as required.
• Provide access control utilizing sound judgment and company‑provided tools such as access control systems or access control lists and logs.
• Detect, investigate, and deny access to unauthorized persons.
• Recognize and escalate to management all safety hazards and security vulnerabilities detected during the shift.
• Perform regular field audits (checklists) for facilities and escalate findings to management.
• Effectively use company‑provided computer systems to complete reports and audits.
• Complete all paperwork and reports as necessary, including a daily activity report.
• Provide detailed reports on all events and incidents on the property.
• Respond efficiently to all Director of Security requests via email, text or phone; unless extenuating circumstances exist, all correspondence must be answered within four hours.

• Active valid Driver’s License.
• Active Hawaii Guard Card.
• Positive attitude, professional demeanor and exceptional communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends and holidays.
• Ability to work as part of a team.
• Ability to stay calm and focused during the busiest of times.
• Proficiency in reading, writing, speaking and understanding English; additional languages preferred.
• Capacity to meet physical demands, including working indoors and outdoors in all weather conditions, standing, walking and moving for periods greater than eight hours, and lifting and carrying items sometimes greater than fifty pounds.

• Medical, Dental and Vision Benefits.
• 401(k) Contribution (Full‑time only).
• Paid Time Off and Paid Holidays (Full‑time only).
• Employee Meals, Referral Incentives and Recognition Programs.
• Professional development and upward mobility opportunities.