Part Time Retail Security Officer

Andy Frain Services is seeking a Part Time Retail Security Officer to protect a high-profile financial retail location. In this role, you will monitor entrances, exits, and sales floors, deter theft, and maintain a safe environment for customers and staff. You will conduct patrols, respond to incidents and alarms, verify access credentials, and complete detailed reports. Successful candidates are observant, professional, customer-focused, and able to follow strict procedures while supporting a secure and welcoming atmosphere.

Responsibilities

• Monitor premises, entrances, and exits to deter theft and unauthorized access
• Conduct regular patrols of retail and banking areas to ensure a secure environment
• Respond to incidents, alarms, and emergencies, following company protocols
• Check IDs, badges, and visitor access according to security procedures
• Prepare clear, accurate incident and activity reports
• Provide professional customer service to visitors, clients, and employees
• Coordinate with local law enforcement or emergency services when required
• Enforce company and facility rules, regulations, and safety procedures

Required Skills

• Surveillance monitoring (CCTV and floor observation)
• Incident reporting and documentation
• Access control and badge verification
• Emergency response procedures
• Knowledge of security and safety protocols
• Customer service in a public-facing role
• Conflict de-escalation techniques
• Basic computer and reporting systems
• Radio and communication device use
• Loss prevention awareness