Visitor Information Program Assistant Ii - Various Languages - Kona

Recruitment Number: DOT-AIR-2024-45

This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Salary: $3,471 to $4,388 per month (SR-10, Steps C - I)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications and other relevant factors.

Shift work: Applicants must be willing and able to work rotating shifts, including evenings, weekends and holidays.

This job posting is for the State of Hawaii, Department of Transportation (Use the "Apply for this Job" box below). If you have any questions regarding this civil service recruitment, contact the DOT Personnel Office at , Monday - Friday, 7:45 am - 4:30 pm (HST). The Department of Human Resources Development
- State Recruiting Office will refer all inquiries regarding this recruitment to the DOT Personnel Office.

The Visitor Information Program Assistant II is responsible for greeting, welcoming and assisting the traveling public in providing information of interest relative to hotels and other accommodations, ground and air transportation, tourist attractions and activities and disseminates maps, brochures and periodicals at the airport. This class is responsible for speaking a designated foreign language while conversing with the traveling public and others, and for providing interpreter services as required.

This is in addition to the duties of the next lower level of this series.

To view the Class Specification in its entirety, please .

To qualify, applicants must meet all of the following requirements:

Basic

Experience:

Applicants must possess experience which demonstrated the ability to read, understand and follow oral and written instructions, and a high degree of verbal skill. This experience may be met from part‑time and/or unpaid work. However, there must be evidence that participation was on a continuous basis, but not necessarily on a full‑time normal work basis. This requirement may also be met by possession of a high school diploma, or equivalent.

In addition to the Basic Experience Requirement, applicants must have progressively responsible experience of the kind and quality described below.

General

Experience:

One (1) year work experience which demonstrated positive evidence that applicants possess patience, tact, and an even temper in meeting and dealing with others. Examples of desirable experience may include, but are not limited to, experience providing hospitality of customer service catering to the traveling public.

Special Language Requirement: For Visitor Information Program Assistant II, in order to be considered for appointment and to enter on duty, applicants must possess knowledge of the ability to speak one of the following languages in addition to the English language:
Japanese, Mandarin, Korean, Tagalog, Hawaiian, Samoan.

Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements may apply.

The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Minimum Qualification Requirements in its entirety, please .

Driver's License: Applicants must possess a valid driver's license to drive in the State of Hawaii at the time of appointment.

Security Identification Display Area (SIDA) Clearance - Federal Criminal History Records Check: In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre‑employment fingerprint‑based criminal history record check. In order to be granted the SIDA clearance, prospective employees must not have been convicted, or found “not guilty by reason of insanity,” of a disqualifying criminal offense within ten years from the date of the application.

Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint‑based criminal history record check and be found free of disqualifying convictions during the preceding ten years.

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