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Community Concierge

Job in Hawthorn Woods, Lake County, Illinois, USA
Listing for: Priority Dispatch Corp.
Full Time position
Listed on 2026-09-14
Job specializations:
  • Social Work
    Seasonal / Summer, Bilingual
Salary/Wage Range or Industry Benchmark: 17.05 - 19 USD Hourly USD 17.05 19.00 HOUR
Job Description & How to Apply Below
Transform Lives Through Outstanding Customer Service at the YMCA
-Foglia YMCA is hiring a Community Concierge team! Looking for help opening in the morning 4:45am-9:30am.

The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it’s through health and wellbeing, early education, violence prevention, or one of our other programs and services. We’re looking for talented individuals who are committed to empowering our community by creating a safe and welcoming environment that encourages growth and support — individuals like you!

Community Concierge team members serve as the face of the Y and support a best-in-class experience for our customers. You will actively interact and engage with community members, provide solutions and offerings, and support them in discovering opportunities at the YMCA.Salary starts at $17.05 per hour and opportunities to grow within the organization

Scope and Responsibility Greet community members and guests and make them feel welcome and engaged

Answer phones and email inquiries

Actively manage customer transactions

Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times

Anticipate individuals' needs in order to accommodate them and provide an exceptional customer experience

Maintain inventory of supplies and order new stock, as needed

Ensure front desk operations run smoothly and efficiently

Conduct hub tours responsive to the needs of prospective customers; sell memberships

Requirements

At least 18 years of age Earned high school diploma or GEDAbility to work flexible hours, weekends, and/or holidays, as needed

Top-notch verbal, written, and interpersonal communication skills

Bilingual, English/Spanish highly preferred

Child Abuse Prevention - Supports the YMCA’s commitment to child abuse prevention by:

Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor

Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children

Reporting any suspicious behavior and violation of policy and procedures to your supervisor

Completing all child abuse prevention training as required
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