Senior Flight & Experience Coordinator

Overview

Senior Flight Operations & Charter Sourcing — Surf On Demand (Surf Mobility Company – NYSE: SRFM).

Location:

In-office (Addison, TX or Hawthorne Airport, Los Angeles). Type:
Full-Time, Salaried.

Surf Air Mobility is building a world where air travel is sustainable, affordable, comfortable, quiet, and fast. We are accelerating the next revolution in aviation: electric flight. We seek talented individuals passionate about shaping the future of air mobility.

About Surf On Demand

Surf On Demand is the private charter brokerage and private airline division of Surf Mobility. We support a global client base with complex, time-sensitive private aviation needs across all aircraft categories. Our operations organization scales, differentiates, and delivers a premium experience in a high-volume environment.

The Role

The Senior Flight Operations & Charter Sourcing Lead is a senior-level operations role responsible for sourcing and executing complex private charter trips globally. This position supports high-value clients, complex itineraries, and non-standard missions.

This role requires deep private charter operations experience, extensive aircraft knowledge, and strong global operator relationships. The ideal candidate can source lift, manage execution, and deliver a high-touch client experience. This is a leadership-caliber operator role, not a junior coordination role.

This is a full-time, salaried, in-office position based in either Addison, Texas or Hawthorne Airport, Los Angeles.

• Source aircraft globally across turboprop, light, midsize, super-midsize, heavy jet, and ultra-long-range categories
• Manage complex domestic and international charter missions, including multi-leg itineraries and last-minute requests
• Lead execution of high-value, high-complexity trips from sourcing through completion

• Leverage an established global network of charter operators to secure reliable lift and competitive pricing
• Build, develop, and maintain new operator relationships across key regions
• Evaluate operators for safety, reliability, and service quality
• Serve as a trusted counterpart to operators for repeat and priority business

• Support high-profile and demanding clients with a premium, high-touch service approach
• Anticipate client needs and proactively manage operational risk
• Act as a senior escalation point for complex or sensitive trips

• Serve as a senior operational resource for the sales and coordination teams
• Support and mentor less-experienced operations staff
• Help define best practices for sourcing, execution, and operator engagement
• Partner with leadership to improve operational workflows and standards

• Extensive experience in private aviation charter operations and aircraft sourcing
• Deep knowledge of aircraft types, performance capabilities, and charter economics
• Strong, established relationships with a broad range of charter operators
• Proven experience managing complex international charter trips
• Exceptional operational judgment and attention to detail
• Ability to perform under pressure with demanding clients and time constraints
• Professional ability in more than one language
• Experience sourcing charter across Europe, the Middle East, and other international markets
• Background working with high-net-worth individuals, corporate flight departments, or VIP clientele

• A true private aviation professional with deep operational credibility
• Comfortable owning the most complex trips in the organization
• Relationship-driven with both clients and operators
• Calm, decisive, and authoritative under pressure
• Motivated by excellence, precision, and execution
• Interested in helping build and strengthen a world-class operations organization

This is a salaried role with compensation commensurate with seniority, experience, and scope of responsibility.

• Senior, trusted role at the core of a growing private aviation platform
• Exposure to global charter operations and complex missions
• Opportunity to shape operational standards and supply strategy
• Backed by a…