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Customer Excellence PM – Smart Home Devices

Job in Hawthorne, Los Angeles County, California, 90250, USA
Listing for: Amazon
Full Time position
Listed on 2026-08-07
Job specializations:
  • Business
    Marketing Strategy
Salary/Wage Range or Industry Benchmark: 151200 - 204600 USD Yearly USD 151200.00 204600.00 YEAR
Job Description & How to Apply Below

Amazon's Ring and Blink teams are seeking a customer‑obsessed, data‑driven Customer Excellence Product Manager to own end‑to‑end post‑launch performance and customer review coordination across our product portfolio. You will sit at the table during launches, working directly with Product, Engineering, Marketing, and Leadership to ensure every launch meets our customer promise.

The role emphasizes building dashboards, leveraging AI to analyze reviews, and coordinating cross‑functional efforts to

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